Job Listing

Senior Vice President of Operations

The Granite YMCA

As an equal opportunity employer, The Granite YMCA is committed to diversity and inclusion. The Granite YMCA is a thriving $17M association with six branches—its service area includes 492,000 people, about 37 percent of the population in New Hampshire. The association started in 1854 with its first branch, the YMCA of Downtown Manchester, which offered programs for millworkers in the city. The Y has grown dramatically in both presence and impact in the last three decades. The association is particularly strong in child care with 22 sites, in camping with six major facilities, and in outreach programs with a history of serving at-risk youth within its regional footprint.

Information Sites:

The Granite YMCA: www.graniteymca.org
Greater Manchester Chamber of Commerce: www.manchester-chamber.org
Strafford County: www.co.strafford.nh.us
New Hampshire: www.visitnh.gov
YMCA of the USA: www.ymca.net

The Granite YMCA Association Facts:

Mission Statement: The Granite YMCA creates a community where all are welcome and builds a healthy spirit, mind and body based on the values of caring, honesty, respect and responsibility.

Geographic Service Area: 492,000 people (about 37% of the state of NH) serving Greater Manchester, Strafford County and the Seacoast Area.

Staff: 127 full-time, including CEO; 543 part-time growing to 600+ in summer.

Direct reports to CEO: COO, VP Finance, VP Camping, VP of Community Development, Director of Data Management, Association Marketing Director, Association Membership Director and Executive Assistant.

Volunteer Leadership: 17 Board of Trustees and 70 Branch Advisory Board Members.

1300 additional volunteers engage annually to help the Y achieve its mission.

Membership: The YMCA at all of its branches has over 20,000 facility members and over 6,000 program members. Facility members consist of 52% youth, 42% adult and 6% senior; 30% receive financial assistance.

Finances/Reserves: Annual operating budget: $17M. Strong fiscal health with $2.2M in cash reserves with an endowment fund of $8.3M. Nine years of operating surpluses and contributions to reserves. Funding mix: membership – 25%, camp – 26%, childcare – 28%, recreation, sports and fitness – 12%, fundraising, grants and miscellaneous – 9%.

Annual Fundraising Campaign: Raised $427,000 in 2017 and $415,000 in 2018.

Capital Campaign: Completed campaign May 2016 by raising $3.3M on goal of $2.9M. One additional campaign is under study for Camping Services.

Total Community Benefit: Provided $1.78M in financial assistance serving 23,000 individuals and families who received financial aid and/or free services in 2018.

YMCA Alliance of New Hampshire:

The YMCA Alliance of New Hampshire exists to ensure that the YMCAs in the state are viewed as leading organizations that strengthen communities through youth development, healthy living, and social responsibility. As part of the governance structure, all CEOs and executive directors of New Hampshire YMCAs serve as part of the Alliance and have a vote on all decisions. The Alliance is structured for maximum effectiveness and optimal support of NH YMCAs, and aims to have a central role in influencing public policy around issues central to Ys and raising the profile of the YMCA and its impact among the general public. More information is available about the YMCAs in New Hampshire at www.ymcasofnh.org.

YMCA: The Granite YMCA

Position: Senior Vice President of Operations

Location: Association Office in Manchester, New Hampshire. Largest YMCA Association in northern New England.

About The Granite YMCA
As one of the state’s longest standing and most enduring non-profits in New Hampshire, The Granite YMCA focuses on youth development and capacity building, health equity and chronic disease prevention, social responsibility, and individual and family strengthening. Across the state, its six branches, 2 overnight camps, 4 day camps, and 26 childcare sites that engage 40,000 adults and children – regardless of age, gender identity, economic status or personal background. The Granite Y proudly delivers health and well-being services, equitable spaces for belonging and achieving and provides opportunities to support neighbors and build community capacity. Recovering from the nationwide pandemic in 2022, The Granite YMCA has a $21,000,000 operating budget and provided financial assistance and free services valued at over $1 million to 6,000+ individuals in 2021.

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

We are welcoming. We are open to all. We are a place where you can belong and achieve your goals and build new connections.
We are genuine. We value you and embrace your individuality.
We are hopeful. We believe in you and your potential to become a catalyst in the world.
We are nurturing. We support you in your journey to develop your full potential.
We are determined. Above all else, we are on a relentless quest to make our community stronger beginning with you.

Overview of Association Branches:

The YMCA Allard Center of Goffstown

The YMCA of Downtown Manchester

The YMCA of Concord

The YMCA of Greater Londonderry

The YMCA of the Seacoast

The YMCA of Strafford County

Benefits:

Generous paid vacation time of 4 - 6 weeks depending upon YMCA tenure.
Comprehensive medical and dental plans
Employer paid STD, LTD and Life Insurance
After qualifying, 8% employer contribution to YUSA retirement fund
Free 2 Adult Family YMCA Membership
50% discount on Childcare, Summer Camp Services, and most YMCA programs
Relocation Assistance

Requirements:

Bachelor's degree in human services, business, social services or equivalent; Master’s degree preferred.
Eight or more years of professional experience in the YMCA or another nonprofit preferred.
Knowledge and experience in all aspects of operations, including staff supervision and development, successful membership practices, quality program development and implementation, volunteerism, facility and property management and sound financial practices.
Experience in new site or related business merger and acquisitions for targeted expansion of community impact and membership service delivery.
Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.
YMCA Organizational Leader certification preferred.

Responsibilities:

Supervises District Vice Presidents, designated Executive Directors, and specialized Association program leadership to assure effective and transformational operations and community experiences.
Provides leadership and direction to the branches by coaching direct reports and by providing overall direction to the branch boards and volunteers.
Models relationship-building skills, inclusivity and collective leadership in all interactions with staff, volunteers, members, and the community.
Experience leading budget development, monitoring monthly financial reports to assure that revenue targets are met, expenses are controlled, and forecasts are current and relevant for branch direction and impact.
Ensures the operational growth of the YMCA through program innovation, evaluation and expansion; member recruitment, engagement and retention under the flexible membership model; evaluates the business model effectiveness with VP’s, Operations Team and Senior Management leadership; supports new capital development, community collaborations, explores with CEO mergers and acquisitions.
Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with Quality Circles of Y program professionals to develop and implement programs. Fosters a climate of innovation to develop member-focused programs and leads branch staff in the planning, development and implementation of new program initiatives and activities as guided by the Association Strategic Priorities.
Provides staff leadership and reports to the President/CEO, designated committees, and the Board of Trustees.
Implements and oversees a program evaluation system to guarantee commitment to Diversity, Inclusion and Equity of the Y’s cause, and a high quality commitment to YMCA standards.
Plays an active role in the Annual Campaign asks and support of branch campaign achievement.