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Lake Cruise Tour Captain

Squam Lakes Natural Science Center

Squam Lakes Natural Science Center is a non-profit environmental education organization founded in 1966. With a mission to advance understanding of ecology by exploring New Hampshire’s natural world, this respected community leader, located in Holderness, New Hampshire has brought visitors nearer to nature since 1966. Open meadows, mature forests, and marsh boardwalks connect interactive natural history exhibits where native animals reside: black bears, mountain lions, foxes, river otters, bobcats, and more. 

New Hampshire is famous for its picturesque lakes and mountains, and Squam Lake is a gem among many. Our Lake Cruise tours provide a scenic and comfortable viewpoint of its amazingly clear water, rocky shores, celebrated islands, historic homes, scenic mountain views, and remarkable wildlife.

 

The Tour Captain is responsible for the delivery of informal education tours aboard the Science Center canopied pontoon boats. The main focus of these tours will be on Squam Lake itself: its natural history, human history and the wildlife that inhabits the area. 

Our Tour Captains provide a narrated, memorable, and educational 90-minute boat tour of Squam Lake, aboard the Science Center’s comfortable, canopied pontoon boats.  While conducting our enjoyable special charters, the Tour Captain is responsible for safely transporting passengers from their pick-up points to their destinations and returning them in a prompt and courteous manner. Tour Captains may also have responsibilities for providing education content similar in format and style to our more routine lake tours, depending on the nature of the specific charter and request.
Requirements:
  • Physically capable of handling and docking the pontoon boat during all-weather conditions
  • Excellent communication skills required with the ability to speak clearly, and concisely to group
  • Enthusiastic ability to interact and engage in conversation with visitors throughout the group boat tour
  • Self-motivation to continue learning information that enhances tour presentation
  • Must be able to commitment to the training program and tour schedule
  • Possession of a valid commercial boating license is a mandatory requirement
  • Certificate of completion of the New Hampshire Safe Boating course is a mandatory requirement
  • Current CPR Certification and basic first-aid skills are preferred
Responsibilities:

Specific responsibilities of the Tour Captain include:

  • Securing a commercial boat license and safe boating operator certificate
  • Operating boats safely and professionally in varied lake and weather conditions
  • Conducting informal educational tours using program outline provided in the Tour Captain Handbook and delivering content in a clear, informative narration
  • Physically capable of lifting, placing and retrieving a 60-pound anchor and rode, being physically capable of deploying a throwable ring or cushion to a person in the water, and bring that person back on the boat, assisting guests from the docks on/off the pontoon boats
  • Installing necessary side curtains in the down and snapped position when inclement weather is encountered on a cruise or placing curtains in the up and snapped position when high winds threaten stability of the boat, or when doing either improves the comfort of the passengers
  • Arrive at the docks 15 minutes prior to departure time to prepare boats, review reservations, etc.
  • Ensure readiness of the boat by reviewing the Tour Captain checklist prior to departure
  • At completion of trip, secure the boat at the dock and safely unload passengers
  • Reviewing post tour checklist and completing all required tasks; entering engine hours into boat log with date and times of the outing as well as fuel tank status
  • Communicate with the Cruise Coordinator and/or Operations Manager regarding any boat problems that may have been encountered on the cruise and assisting with any additional duties assigned by the Cruise Coordinator on duty and/or Operations Manager

When conducting special charters, the Tour Captain is responsible for safely transporting passengers from their pick-up points to their destinations and returning them in a prompt and courteous manner.  Tour Captains may also have responsibilities for providing education content similar in format and style to our more routine lake tours, depending on the nature of the specific charter and request. 
How to Apply:

Please apply by remitting a current resume and cover letter via email to Bonnie Baker, HR Manager at bonnie.baker@nhnature.org

Squam Lakes Natural Science Center is an Equal Opportunity Employer and is committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, gender identity, gender expression, age, disability, veteran status or sexual orientation.
Salary Type: Hourly
Salary Minimum: 20.00
Salary Maximum 20.00
Job Location:

Holderness
Date Added: June 6, 2022

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