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Community Services Coordinator (14 - 17.5 hours/week)

Catholic Charities New Hampshire

Catholic Charities New Hampshire is one of the largest non-profit social services agencies, serving 1-in-12 New Hampshire residents and helping them overcome major life obstacles, build independence and move their lives forward. Programs include Counseling Services, The New Hampshire Food Bank, The CareGivers, Our Place, Parish & Community Services, Immigration Legal Services and the St. Charles School. For more information, please visit www.cc-nh.org.


Catholic Charities New Hampshire is looking for a part-time Community Services Coordinator (14 - 17.5 hrs/wk) to join our team of dedicated professionals in our Keene Service Location. We provide services to individuals, couples and families, as well as parish and community outreach services. Our clients come from all faiths and every walk of life. We respond to those in need by offering programs that heal, comfort and empower. 

Requirements:

• Commitment to Clients’ welfare and general understanding of social services practices & resources

• Bachelor’s Degree (preferred) or an Associate’s Degree, with experience in a healthcare or social services office environment

• Spanish speaking fluency or proficiency preferred

• Basic bookkeeping skills a

• Intermediate-level skills in MS Office software and ability to work with database software programs to record client interactions with ease

Responsibilities:

• Act as the first or second point of contact for all individuals who call or walk into our offices seeking assistance

• Provide clients with basic information and referral service, help them complete the Intake process, and forward information to appropriate colleagues via entries in Apricot and other software systems

• Help Clients clarify their needs and understand their options and refer to appropriate internal and/or external resources (triage) 

• Handle with special care and requests for assistance from elderly or seriously disabled Clients

• In assessing client need, discern those who would benefit from intensive case management and refer them to our appropriate resources

How to Apply:

To be considered for this position, please send your resume to Kevin Spillane (Manager of Talent Acquisition and Compensation) at kspillane@nh-cc.org

Job Location:

Keene

Date Added: May 10, 2022

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