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Housing Manager

Lakes Region Mental Health Center

Lakes Region Mental Health Center (LRMHC) is the community mental health center serving Belknap and southern Grafton Counties. We provide services to 24 surrounding towns, and nearly 4,000 patients each year. A non-profit, private corporation founded in 1966, Lakes Region Mental Health Center is governed by a volunteer Board of Directors dedicated to our mission.  We provide integrated mental and physical health care to children, adults, elders and their families who are living with – and recovering from- mental illness and/or emotional distress. Our dedicated professionals provide the highest quality of healthcare and collaborate with many other organizations in the region to improve access to care and meet the mental health needs of the community. By working in partnership with other health care providers, hospitals, law enforcement, corrections, courts, school districts, social workers and public health officials, we are able to provide a continuum of care for our patients and improve the quality of life in the Lakes Region.

To facilitate, organize and monitor housing services.  Works with program and community partners on program monitoring and development. 


Education:  Bachelor’s in social work, psychology, or related field as specified in He-M426-11 and He-M426-13.  Wavier also possible. 

Experience:  2 to 3 years’ experience in mental health, crisis intervention or medical setting or related position, offering direct mental health services. Must have knowledge of HUD requirements and of Community Residence certification requirements.  Must be able to pass agency background checks.

License/certification:  Must possess a driver’s license.


Work Schedule:

Generally works Monday through Friday with occasional requirements to cover emergencies after hours.

Housing Manager is responsible for making sure all shifts are covered and is on call for emergencies.


Under the direction of the Coordinator, and within the center’s program policies and procedures, performs the following functions:


Essential Functions:
1.Oversees the Supportive Housing Programs. 
2.Attends Balance of State and Local Area Service Delivery meetings.
3.Assists with staff recruitment.  Provides or assists in providing training for staff.  Provides individual supervision for Housing staff, counsels staff on performance issues.
4.Maintains monthly inspection schedules.
5.Performs tenant room inspections on a weekly/bi-weekly or monthly basis to ensure cleanliness and safety.
6.Prepares and completes residential leases, handbooks and other required documentation for program participants.
7.Ensures financial documentation is complete for program, in collaboration with other departments.
8.Liaison to pharmacy for medications needs for program participants.
9.Meets with Housing Staff to provide conflict resolution, problem solve, and provide crisis response around issues pertinent to program.
10.In collaboration with Quality Improvement and Finance Departments, monitor adherence to state and federal rules and regulations with regards to housing and funding for housing.
11.Responsible for managing monthly supplies and maintaining household goods.
12.Understands the philosophy and operating procedures of LRMHC and applies them effectively both within and outside the agency.
13.Write procedures in collaboration with the Coordinator, Director, CCO and QI.
14.Prepares for and facilitates Treatment Team, Housing Management Meeting, and Residency Review Board agenda and minutes.
15.Serves on agency committees as requested.
16.Attendance is an essential function of this position.
17.Performs all other duties as requested by the Coordinator.

Required Skills and Abilities:

The individual must possess the knowledge, skills and ability noted below or be able to explain and demonstrate how the individual can perform the essential functions of the job, with or without reasonable accommodation, using some combination of skills and abilities.  Must also possess the necessary physical capacities, with or without the aid of mechanical devices or other forms of accommodation, to safely perform the primary functions of the job.
1.  In this position the individual needs to be a self-starter, be intuitive, be motivated, and take initiate.  Demonstrated leadership, relationship and team building skills.
2.Strong management communication skills, ensuring compliance and consistent programmatic standards/values throughout the agency.
3.Working knowledge of diagnosis, treatment planning, medications, counseling and crisis intervention techniques. 
4.Is able to establish a rapport with patients and staff. 
5.Treats patients and staff with dignity and respect.
6.Takes a person centered approach to treatment, as noted through supervision, team participation, and feedback from patients and staff. 
7.Provides input into program issues and shares/receives feedback in a healthy, constructive atmosphere.
8.With the assistance of the Coordinator, is able to organize and prioritize a workload so that administrative duties are completed efficiently and in timely manner.
9.Represents the patients/program/agency constructively both within and outside the agency
10.Ability to use computers and word processing equipment, experience in a EMR.
11.Ability to express or exchange ideas by means of the spoken word and to receive detailed information through oral communication.  Primary functions include activities in which verbal communication with patients and with others is key to job effectiveness.
12.Visual acuity must meet a minimum standard to work with preparing, reading and analyzing data and reports, work with computer terminals, etc.

How to Apply:

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Job Location:


Date Added: December 27, 2021

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