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Occupancy Specialist - Tax Credit

Portsmouth Housing Authority

Portsmouth Housing develops and manages quality affordable housing and provides rental assistance to families, seniors, and people with disabilities, in a manner that promotes respect for residents and builds strong neighborhoods. Portsmouth Housing owns and manages 11 properties in the city as well as a Housing Choice voucher program.


Job Summary

The role of the Occupancy Specialist is to support the mission of the PHA by providing assisted rent services and case management to low-income individuals and families in seacoast area. This is done by following H.U.D. regulations, PHA policies and procedures, by working with other PHA personnel to coordinate essential agency functions and with various community agencies and partnerships

Essential Duties and Responsibilities

  • Respond to inquiries, phone calls, correspondences, and e-mail in a timely and responsive manner.
  • Proper maintenance of client files and computer records to ensure accuracy according to HUD regulations and PHA policies and procedures.
  • Schedule recertification appointments, collect documentation, make revisions, calculate rent adjustments and notify residents and landlords in writing of changes.
  • Conduct annual and interim reviews of resident’s family income and household composition to determine resident continued eligibility and benefit level.
  • Calculate and collect payments for unreported income and attend informal hearings as required.
  • Respond in a timely manner to all allegations received such as drug-related criminal activity, activities that threaten the health or safety of residents, fraud allegations, income discrepancies, household composition and any program participant responsibilities that have been violated.
  • Assist in program orientations to educate and inform applicants of program requirements and responsibilities.
  • Facilitate and mediate communication with clients and Property Managers as needed.
  • Maintain familiarity with current U.S. Department of Housing and Urban Development ever changing Federal Regulations as they relate to Housing programs.
  • Listens and is attentive to resident needs, questions and concerns about Quality of Life issues.

Support of the Mission Statement

The mission of the Portsmouth Housing Authority is to be the leader in making quality affordable housing available for low and moderate income members of the community and to accomplish this mission by a fiscally responsible, creative organization committed to excellence. In pursuit of this mission, it is our intention to:

  • Demonstrate excellence in leadership and management by working together as a team of residents, commissioners, staff, government and community;
  • Ensure the efficient and effective maintenance and management of our properties;
  • Foster a high performance staff with strong leadership, quality professional development opportunities, data-driven evaluation and teamwork in an environment full of pride, enthusiasm and respect;
  • Demand and exemplify a commitment to integrity, professionalism and total honesty in a judgement free environment.

 

Salary & Benefits

We offer a competitive salary and benefits package including health/dental/vision insurance, paid time off, disability insurance, employee assistance program.

Job Type: Full-time (35 hours)

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • related: 2 years (Preferred)
Requirements:

Minimum Qualifications

Education and/or Experience

  • A minimum of two (2) years of experience with low-income, senior, or housing related programs is preferred. Study at a college or university with course work in social sciences or housing or a college degree is a plus.
  • Knowledge of Low Income Housing Tax Credit is preferred.
  • Professionalism, strong communication skills, the ability to prioritize and manage a wide variety of tasks with superior organizational skills and attention to detail are required. Additional requirements include the ability to be flexible and cooperative with job demands work and communicate well with elderly, disabled and low income families and individuals, prompt and dependable and the ability to work independently. Because of the nature of this work, this position requires someone pleasant, personable and patient, having a desire to be of assistance to those in need. Bi-lingual skills (English/Spanish) are a plus.
  • Demonstrated computer skills including working with databases, Microsoft Office, Word, and Excel is required, as well as general office and clerical skills.
  • With PHA’s commitment to the local community, candidates living Portsmouth, NH are highly desirable.
  • The successful candidate must pass a pre-employment criminal background check and comply with all policies and procedures of the PHA including the NH Indoor Smoking Act related to publicly owned buildings, specifically public housing, subsidized housing, common waiting areas, lobbies, or common-use rooms as areas where smoking is prohibited.

Language Skills: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to communicate effectively to common inquiries or complaints from customers or business members of the community.

Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions in written, oral, diagram, or schedule form.

Work Environment

Generally, the work environment has moderate noises (office with computers).

Responsibilities:

This job has no supervisory responsibilities. See job description for details on what the job entails.

How to Apply:

Please send your resume to maryk@nh-pha.com

We look forward to hearing from you!

Job Location:

Portsmouth

Date Added: September 9, 2021

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