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Community Action Partnership of Strafford County

Community Action Partnership of Strafford County is a 501(c)(3) private nonprofit organization established in 1965 under the provisions of the Equal Opportunity Act of 1964. We work with community, state and federal partners to assist children, families, low-income and elderly residents with their efforts to become or remain financially and socially independent through a variety of coordinated programs. Without the services provided by our agency, many local residents would be without a means to provide for their basic needs, including food, education, child care, utilities assistance, transportation, shelter and access to other services.

***$500 Sign-on Bonus***

CAPSC offers a number of benefits including:

  • 403(b)
  • Medical coverage
  • Dental coverage
  • Earned time-off
  • Flexible spending accounts
  • Vision care coverage
  • Work/Life resources
  • Employee and Dependent life insurance
  • Disability insurance
  • 11 Paid Holidays a year

General Description

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.


High School diploma plus additional specialized training in social services or non-profit organizations or counseling.

Duties and Responsibilities

• Individual will be the first point of contact for the client either in person or over the phone.

• Ability to maintain a cool calm and collected even when faced with a difficult customer.

• Answer the phone, schedule appointments, open and distribute mail, stamps all outgoing mail and files documents.

• Compose routine correspondence for staff.

• Help clients with filling out applications and required forms for variety of programs,

• Maintain food pantry and record-keeping requirements

• Assist with distribution of USDA commodity foods and donated food pantry items, including record-keeping requirements; prepare food bags/boxes for distribution to clients.

• Help carry donations into building and working with any office volunteers

• Monitoring public areas for cleanliness and order; clean when necessary

• Work with staff and clients as necessary to maintain a safe environment for all.

• Conduct yourself in a professional manner suitable for an office environment at all times

• Helps out where needed and other duties as they are assigned from time to time.

General Expectations

• Respects confidentiality of information about agency staff, personnel issues, and other program operations.

• Strong commitment to maintaining confidentiality

• Plan, assign, coordinate, organize and prioritize work.

• Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff and community members.

• Energetically engages people, issues and work.

• Applies the highest ethical standards to themselves and others on a daily basis.

• Supports other in their efforts to be productive and effective and succeed in work and life.

• Actively participates in teambuilding, which includes sharing ideas and mutual support of team members.

• Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done.

• Practices honest, respectful and direct communication as well as active listening.

Employment Screening

Valid Driver's License and insured vehicle (100/300 minimum coverage) for use on the job or acceptable alternative, driving record check, criminal record check, randomized drug screening.

Head Start, Early Head Start, Childcare, and Home Visiting Programs are also subject to the following: Head Start and childcare licensing requires a criminal record check and finger printing to be completed prior to employment. An initial physical examination record, including a TB screening must be obtained within 60 days of hire, updated every three years and kept on file with Human Resources. If a TB screening indicates high risk, results of a TB test must be kept on file including any treatment received. An initial driving record check will be conducted. License information will also be submitted to the agency’s automobile insurance carrier.

How to Apply:

Please submit your resume to

Job Location:


Date Added: September 1, 2021

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