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Street Outreach Community Specialist


Waypoint--Empowering people of all ages through an array of human services and advocacy. Founded in 1850, we are the oldest children’s charitable organization in New Hampshire. Waypoint adheres to the highest standards of practice, and we’re unique in our ability to go from case to cause through an array of programs and public policy initiatives. Waypoint employees work with passion and purpose to improve the lives of people in our communities. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our agency stronger. Join us!

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The Street Outreach Specialist/Community Case Manager/Drop-in Center Staff provides critical supports to young adults in the Concord community that are experiencing homelessness or are at-risk thereof. The Street Outreach Specialist/Community Case Manager/ Drop-in Center Staff will work on a small team of staff members, supporting young adults between the ages of 18-22 years old in the community and at the Waypoint Youth Resource Center Drop-in. The Outreach staff utilizes a Positive Youth Development approach, employs Harm Reduction strategies, and is Trauma Informed. Case Management responsibilities include crisis intervention, pro-social activities, connections to partnering agencies and programs, as well as support with independent living skills. The Street Outreach Specialist/Community Case Manager/Drop-in Center Staff will outreach in the community and collaborate with various agencies and organizations to raise awareness of the homeless youth population as well as provide supports in the Youth Resource Center Drop-in. Additional responsibilities include the ability to complete documentation, maintain files and provide intakes and assessments. This is a part-time position working up to 29 hours per week. 

Waypoint has been providing services to youth and young adults experiencing homelessness and housing instability for over 45 years and is expanding in the Concord area based on recognized need in the community.  This is a new position and candidates should be aware they are taking part in a “start-up” model that has existed in Manchester and the Seacoast regions for many years. In addition to the skills mentioned before, patience and flexibility are going to be key to success in this position. This is a great opportunity to build something from the ground up and stamp your name as a founding member of this team. We will learn, impact, grow, and succeed together.  You will be part of a Continuum of staff in many communities throughout New Hampshire.

 Waypoint is a private Nonprofit organization that has proudly served NH families for more than 170 years.  We are an equal opportunity employer committed to diversity in our workplace.


Bachelor’s Degree in a Human Services related field or 3-years relevant experience, lived-experience looked upon favorably.  This position will also require a minimum of 1-year experience with vulnerable populations. Experience in outreach, sexual health, mental health and/or substance use preferred. Candidates must have the ability to work on a team as well as independently in the community. The ideal candidate will have good organizational skills, time management skills, and the ability to multi-task, be self-motivated, enthusiastic, passionate about working with young adults, creative and innovative.  Candidates will be asked to engage in criminal background and motor vehicle record checks and have auto insurance which meets agency standards.

How to Apply:

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Job Location:


Date Added: July 9, 2021

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