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Program Manager, Older Adult Services

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

Job Summary:
Greater Nashua Mental Health is looking for a Program Manager for our Older Adult Services Team! The Program Manager oversees, coordinates, and develops the Older Adult Services Department and is accountable for all professional, administrative, and clinical productivity activities.

Duties & Responsibilities:
• Provides direct service as required to meet the department's goals.
• Distributes caseload based on the assessed needs of clients, as well as existing caseloads and expertise of staff members.
• Ensures that staff accurately completes required documentation within the required timeframe as stated in the Mental Health Center's Policies and Procedures.
• Oversees staff to ensure treatment provisions in the least restrictive, most integrated environment by promoting continuity of services, linking consumers with internal and external community resources, and advocating for consumer service needs through provision of education and supports.
• Oversees the process of staff compliance while maintaining proper documentation in the clinical record.
• Ensures compliance with Agency/program requirements including quality assurance and utilization review standards.  Produces proper documentation in the clinical record that is in accordance with the Bureau of Behavioral Health standards.
• Completes all required administrative assignments, statistics, schedules, supervision reports, data processing units, MIS, and Quality Assurance activities.
• Ensures quality and appropriateness of critical aspects of care through ongoing monitoring of the established individuals and appropriate development and implementation of corrective action as indicated.
• Screens potential program staff and makes recommendations as to hiring so that departmental objectives can be met.
• Participates in Regional and Statewide planning activities with other Elder Services agencies in order to build a network to collaborate with.

• Master’s Degree in Clinical Mental Health Counseling, Social Work or related field.
• NH License required; LICSW or Licensed Psychologist strong preferred. LCMHC may be considered.
• Experience working with older adults diagnosed with severe mental illness.
• Demonstrated skill in crisis intervention.
• Ability to lead and guide staff. Flexible, willing to learn, and anticipates the needs of self and staff.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Our agency is a team of talented and dedicated professionals who are passionate about helping the community and each other! We provide staff supervision and a stimulating work environment. We are an eligible employer for the Public Service Loan Forgiveness Program, NH State Loan Repayment Program and offer competitive salaries and comprehensive benefits. Apply today!

How to Apply:

Apply online by visiting:

Job Location:


Date Added: June 3, 2021

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