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Office Administrator

Navigating Recovery of the Lakes Region

Our Vision

Navigating Recovery of the Lakes Region is a grassroots collaborative organization creating a supportive and recovery informed community for those affected by Substance Use Disorder. 

Our Mission

NRLR is focused on providing an open door for those seeking and/or embracing recovery as people begin and maintain the path for a productive life without alcohol or other drugs.

Our Values

We advocate for those affected by SUD, help people navigate around barriers to recovery, facilitate access to recovery resources, support the community of recovery, provide peer-to-peer recovery support services, participate in the discourse to combat stigma & discrimination, and educate the community.   

  • We embrace and promote recovery in individuals, families, and communities
  • We appreciate the interconnectedness of individuals, families, and entire communities 
  • We value volunteerism, service, and collaboration
  • We know recovery flourishes in supportive communities
  • We know recovery gives back what addiction has taken away
  • We believe all people deserve to be treated with dignity and respect
  • We strive to end discrimination against people in recovery, and those still suffering from the disease of addiction
  • We respect multiple pathways to recovery, because what helps one person in recovery may not work for everyone

Office Administrators, also known as Office Managers, are responsible for general administration tasks within an office environment. This position will play a primary role in ensuring that all office administrative functions are coordinated to achieve a high level of productivity within the organization. As a recovery community organization, this position is key to cultivating a welcoming, supportive, and judgment free environment for anyone seeking support regarding their own or a loved one’s substance use. *This position is not meant for an individual seeking the 500 hours of experience to become a Certified Recovery Support Worker.

  • Friendly, positive, and welcoming attitude.
  • Well organized, good at multitasking and time-management skills, with the ability to prioritize tasks.
  • Excellent communication skills.
  • Proficient in / quick to learn a variety of computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint), Recovery Link (recovery community organization database), and Unite Us (web based referral platform).
  • Comfortable handling confidential information.
  • Training / Education: prior to starting the position, or within 3 months of starting, we require 12hrs of ethics, 6hrs suicide prevention, 3 hrs co-occurring SUD and mental health, and 6hrs on SUD and recovery / CRSW performance domains.
  • Opening and closing the center, Monday through Friday 9am-5pm, including: putting out / taking in any signage, turning lights on / off, turning air purifiers on / off, ensuring all computers are shut down properly, opening / closing windows, making sure doors are unlocked / locked, etc.
  • Welcoming visitors, assisting participants with COVID protocol and/or intake paperwork, and directing them to the relevant personnel.
  • Carrying out clerical duties such as answering phone calls, responding to general office emails, scheduling participants, and making appointment reminder phone calls.
  • Manage general office correspondence (e-mail, mail, packages etc.).
  • Organizing files for participant records, Medicaid billing (experience with coding and billing not required), and treatment, housing, and benefits intake packets / applications, etc.
  • Coordinate / plan office activities, events, and publications to promote community engagement, substance use disorder awareness, stigma reduction, and assisting the Executive Director and Board with fundraising events.
  • Support Executive Director as needed with budgeting and bookkeeping procedures.
  • Track stocks of office supplies and place orders when necessary.
  • Overseeing the maintenance of office facilities, including HVAC system, fire extinguishers, plowing & lawn mowing, etc.
  • Assist colleagues whenever necessary.
How to Apply:

Please submit a cover letter and resume to, or mail to Navigating Recovery, 102 Court Street, Laconia NH 03246

Job Location:


Date Added: March 23, 2021

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