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Client Access Coordinator

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

The Client Access Coordinator works under the general direction of the Client Access Manager and provides supervision to our Access Associates. This position ensures adequate staffing for location and manages overall client flow to make certain clients are being attended to in a courteous, professional manner and in conjunction with GNMH policies and procedures. Will also assist the Client Access Manager in determining training needs for staff and may be required to cover other locations when necessary.  In addition to acting as the team leader, this position is responsible for the overall duties of an Access Associate.

Minimum qualifications include a high school diploma or equivalent education and 3 years of experience in a customer service-based position, ideally within the healthcare field. Knowledge of Microsoft Office products (Email, Word, EXCEL) is required. Candidate with previous supervisory experience is preferred!

If you’re a self-starter who can work well independently and within a team environment, we want to hear from you! Greater Nashua Mental Health offers competitive salaries and comprehensive employee benefits. Apply today!

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Date Added: January 8, 2021

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