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Student Support Manager

PACE Career Academy Charter School

PACE Career Academy is a three-year-old innovative charter high school, combining career internships with a standard academic program. It provides small classes, individualized instruction, opportunity for independent projects, and significant work experience in the community. It serves students who may be at risk of dropping out and it strengthens the community by graduating students who have a career plan, some work experience, and a sense of personal responsibility and excellent work ethic.  


To allow students "to partner in the design of their academic, career, and personal growth paths with a goal of becoming an essential part of their community, family and world of work."


PACE was started in 2011 with twenty students; it currently enrolls 37 with a waiting list and plans to expand next year to 40 students. Presently it serves students from Concord, Manchester, Hooksett, Pembroke, Allenstown, Epsom, Chichester, Loudon, and Bow.

Current Programming:

Each student spends half the day in the classroom and the other half day in an internship in the community.

Classroom instruction follows individual interests as much as possible and academic work combines small classes with on-line courses. In addition, each student develops an independent project every quarter including a research paper, Power Point slides, and visual display board and makes a final oral public presentation to parents and friends.

Internships have included work in manufacturing and construction, automotive repair, property maintenance and landscaping, public TV, animal rescue, fire department training, and work with students with disability.

Current internship sites are Natural Playground in Bow, Allenstown Elementary School, Espom Library with their early childhood program, Big Jim’s Lumber Yard in Allenstown, Seacoast Science Center in Rye and with the Pembroke Academy Robotics Team.

The staff includes three full-time teachers, one of whom is a career specialist, a director who also teaches and does counselling, and an office manager. Guest speakers address vocational interests and there is outreach to parents to offer educational programs, e.g. concerning students with special needs.  

PACE Career Academy (“PACE”) ( ) seeks a dynamic and accomplished leader to assume the position of Student Support Manager.  The manager provides overall leadership and direction for PACE under the direction of the Executive Director.  This position is one that must take extreme ownership of staff,  young people and families, whom we refer to as “PACErs”.  They will exude the PACE mission and values around providing every student an individualized opportunity for success.

The successful candidate will (1) be an inspiring leader and communicator, (2) have a strong understanding of a-typical learners (3) have an accomplished background in program design and engagement (4) be aligned with the school’s philosophy, mission, and values, and (5) have a strong commitment to community involvement. 

Essential Functions


  • Manage social work interns, coaches, and AmeriCorps members

  • Recruiting/managing community partners and coordinating collateral meetings 

  • Design and assess programs to support whole child

  • Facilitate weekly meetings to ensure program excellence

  • Manage and report data of program efficacy to Executive Director and PACE Board

  • Facilitate, assess, and support in culture building using restorative justice, positive behavioral interventions, the cooperative problem solving approach, and PACE values

  • Co-facilitate weekly school meetings with Academic and Workforce Manager to ensure school  and staff alignment around meeting individual and organizational goals.

Individual Counseling

  • Leads school wide counseling for all students and internal referrals

  • Provides direct counseling as appropriate to individual students

  • Provides consultation to families and service providers as needed and maintains students’ counseling files and pertinent documentation.

  • Organizes and refers eligible students for outside mental health services.

  • Manages student and family crisis response by PACE with support from Executive Director

Group Counseling

  • Design and implement life skills groups four times weekly, running approximately 2.5 hrs each.

  • In collaboration with Academic and Workforce Manager create curriculum and competencies for life skills and track data

  • Create programming to support student needs and well-being

  • Manage workforce opportunities through groups including guest speakers, community service, career exploration, career exposure, college tours, trade school tours, etc.

  • Provide additional small group counseling as needed

Student Support and Family Engagement

  • Design and manage PACEr Road Maps for students

  • Facilitates restorative listening/talking circles to resolve conflicts between students and/or staff.

  • Leads Support Team meetings to assess PACEr needs and adjust programming accordingly

  • Develops strategies and plans for students to cope with their emotions, defuse conflicts, and self-regulate.

  • Maintains contact with families and works with them to ensure appropriate supports are being implemented at home.

  • Facilitate PACE open house and other community engagement events

  • Provide home visits as necessary

Crisis Intervention

  • Assists students in crisis situations and makes appropriate referrals and/or implements immediate interventions.

  • Develops student intervention and de-escalation processes and protocols to enhance student growth and create a safe emotional/physical environment for the school community.

  • Meets with students and families to develop support plans.

  • Conducts appropriate and necessary visits to student homes, community agencies, and/or local partners.

Homeless Liaison

  • Identifies homeless youth and families and connects homeless students and families to community resources.

  • Completes documentation for the Department of Education.

  • Coordinates transportation for homeless students if needed.

Community Resources and Referrals

  • Develops knowledge of community resources and makes appropriate referrals for students and families.  

  • Maintains contact following referral to agencies and/or service providers.  

  • Develops partnerships with community organizations and local agencies.

  • Collects and presents out on data around community partnerships and referrals

  • Identify and secure in-kind donations

Community Engagement and Stewardship

  • Advance the educational mission of the school by participating in duties and responsibilities consistent with building, upholding and promoting a strong community.

  • We actively value and solicit feedback in order to improve performance.

  • Facilitate senior internships and placements


Minimum Qualifications 

  • MSW and LCSW eligible - required

  • Experience in program design and assessment

  • Experience in group work and facilitation 

  • Minimum one (3) year work experience - required 

How to Apply:

Send Resume, Cover Letter and three reference letters to Mary Verville at

Salary Range:


Job Location:


Date Added: November 18, 2020

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