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Independent Service Coordinator

Brain Injury Association of NH

The Brain Injury Association of New Hampshire (BIANH) is the only state-wide organization in New Hampshire dedicated to brain injury and stroke support, prevention, education, and advocacy for survivors and caregivers.

Each year we help over 1000 people in New Hampshire who have sustained one of the following acquired brain injuries:


  • Traumatic Brain Injury (TBI) (e.g., physical trauma due to accidents, falls, assaults, etc.)
  • Stroke
  • Brain Tumors
  • Aneurysm and arteriovenous malformation
  • Concussion - mild traumatic brain injury
  • Surgery
  • Poisoning (includes alcohol, chemotheraphy, heavy metal exposure, neurotoxins
  • Ischemia
  • Pediatric brain injuries (i.g., Shaken Baby Syndrome & lead paint poisoning)
  • Anoxic injury to the brain
  • Meningitis, encephalitis, and infections of brain



We are a chartered state affiliate of the Brain Injury Association of America (BIAA;

The Brain Injury Association of New Hampshire was founded in 1983 by parents of brain injury children and teens, who came together to help one another and work to assure that needed services and support were available to New Hampshire citizens with brain injury and their family members.  Today we remain a grassroots organization led by a dedicated teams of parents, caregivers, and professionals. 

The Brain Injury Association of New Hampshire is expanding and is looking for an individual to join a dynamic and enthusiastic team of professionals committed to providing quality case management services to individuals participating in the Choices for Independence (CFI), Acquired Brain Disorder (ABD), and Developmental Disabilities (DD) 1915(c) waiver programs.

***This caseload is located in the Cheshire County/Monadnock region of New Hampshire. Travel is required (mileage reimbursement provided) to individuals' homes for home visits (currently suspended due to COVID-19 until further notice). The ideal candidate is required to reside in this area in order to be considered for this position.

This is a primarily work from home position with travel to the Concord, NH office mandatory once monthly for staff meetings (also currently being done remotely until further notice).***

Job Type: Full-time

Salary: $17.00 to $19.00 /hour

This is a 40-hour/week position with flexible hours, generous benefits package which includes vacations, holidays, and a 403B/Health/Dental package.


• Bachelor's Degree in Counseling, Social Work, Psychology, Sociology or Related Field

• Understanding of disability issues

• Excellent communication skills necessary both written and verbal

• Computer skills

• Ability to work independently

• Valid driver’s license, reliable transportation, and adequate vehicle insurance coverage

• Must past background check, which includes a criminal and BEAS state registry record check


Direct Services
• Work with assigned individuals/families who are living with chronic health conditions, brain injuries, and other disabilities on the community care waivers
• Meet with individuals and families in their homes to develop a plan of care
• Gathers pertinent information and records pertaining to the individual
• Reviews and organizes information gathered from various sources
• Consult with the individual/family to identify concerns and needed/requested services
• Conduct ongoing assessment and update planning document as needed
• Coordinate the delivery of services to meet identified goals and objectives
• Advocate for equal access to services to maximize individual functioning and opportunities for inclusion
• Consult with individual/family to ensure that services being received are appropriate, timely and meeting identified goals and objectives
• Consult with providers to ensure that the services provided are appropriate, timely and meet identified goals and objectives
• Guide individuals/family in resolving difficulties with agencies, access to services and/or service delivery
• Supports self-advocacy efforts
• Maintains information and records in accordance with established policies and procedures

Indirect Services
• Serves as a consultant on brain injury issues for agencies and providers to ensure equal access to services and equitable treatment for all individuals
• Provide training and outreach to community agencies
• Maintains confidentiality and standards of ethical practice

How to Apply:

Please email resume and cover letter to


Job Location:


Date Added: November 6, 2020

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