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Community Health Worker

Amoskeag Health

Amoskeag Health, formerly Manchester Community Health Center (MCHC), is a nonprofit 501(c) (3) federally qualified health center offering high-quality, comprehensive, and family-oriented primary health care and support services since 1993. Now known as The Dr. Selma Deitch Center for Children and Teens, Child Health Services (CHS) is the original pediatric practice of MCHC dedicated to improving the health and well-being of at-risk children. In June of 2019, all locations of MCHC consolidated under one name, Amoskeag Health.

Through all its programs, Amoskeag Health serves over 14,579 patients annually across four locations in Manchester.

Mission
To improve the health and well-being of our patients and the communities we serve by providing exceptional care and services that are accessible to all.

Vision
We envision a healthy and vibrant community with strong families and tight social fabric that ensures everyone has the tools they need to thrive and succeed.

Core Values
We believe in:
• Promoting wellness and empowering patients through education
• Fostering an environment of respect, integrity and caring where all people are treated equally with dignity and courtesy
• Providing exceptional, evidence-based and patient-centered care
• Removing barriers so that our patients achieve and maintain their best possible health

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Primary care, preventive care, outreach and enabling services at Amoskeag Health are supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Health Center Cluster grant number H80CS00571. This grant provides approximately 15% of total revenue.


The Community Health Workers (CHW) will work closely with the core care team in support of goals established to achieve the integration of behavioral health, primary care, and care management. CHWs will work with Amoskeag Health primary care teams including behavioral health and other disciplines, and other agencies, to link individual adults, children and families to services.  CHWs will often be working in the clinics and out in the community with specific target populations. This position will work out of Amoskeag Health’s four locations determined by the Director of Social Services and the clinics’ needs.

Job Relationships:

1.Responsible to the CHW Manager.
2.Other relationships: Works closely with other care team members
 
Responsibilities & Authorities:
•Covering clinic and provide intake screenings, to include: ASQ's, CCSA’s and Community Collaborations as instructed
•Connecting individuals and families to housing resources, basic needs, linking them to agencies, advocating with schools, helping with education
•Document activities, service plans, and results in an effective manner while strictly adhering to the policies and procedures in place
•Work collaboratively and effectively within a core care team
•Establish positive, supportive relationships with clients and provide feedback
•Help clients in utilizing resources, including scheduling appointments, and assisting with completion of applications for programs for which they may be eligible
•Facilitate communication and coordinate services between providers
•Effectively work with specific target populations from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions
•Build and maintain positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff
•Identify and apply appropriate role definition and skilled boundaries
•Other duties as assigned

Qualifications:

Education/Training:  
•High School Diploma or GED ◦Any combination of 2 years health/social services experience and/or education
◦Verifiable good driving record and reliable transportation
◦Background check
◦Bilingual/bicultural in target language (Spanish is preferred)

Job Location:

Manchester

Date Added: July 20, 2020

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