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Certified Recovery Support Worker

Families in Transition – New Horizons

The mission of Families in Transition – New Horizons-New Horizons is to provide hunger relief, emergency shelter, safe affordable housing, and supportive services to individuals and families who are homeless or in need, enabling them to gain self-sufficiency and respect.

Founded as a nonprofit organization in 1991, Families in Transition – New Horizons was formed as a response to the growing number of homeless individuals and families in Manchester and throughout the state of New Hampshire. Since its inception, FIT has been committed to providing only the most innovative and effective programming to help homeless individuals and families reach beyond the cycle of homelessness and lead healthy and successful lives. We believe that having a home is a basic human right and a fundamental component of becoming an engaged and contributing member of the community.

FIT’s unique combination of quality, affordable housing, and services has been recognized statewide and nationally as one of the most effective ways to end homelessness. Remaining on the forefront of research and innovation in homeless services, the Families in Transition – New Horizons model empowers homeless individuals and families to lead healthy, happy, and productive lives.

The Board of Directors of Families in Transition – New Horizons and New Horizons have voted to merge both organizations into one, effective January 1, 2018. This strength-based merger will help best serve the individuals and families in our community who are most in need.

The Certified Recovery Support Worker position is responsible for ensuring a good client experience during substance use treatment. Certified Recover Support Workers provide treatment information to clients, schedule appointments, maintain health records, refer to community resources, follow case management treatment goals and communicate with collateral contacts for patient care. Certified Recovery Support Workers have the ability to focus on relapse prevention skills, wellness skills and life skills.


Minimum Requirements (Education/Experience/Certificates/Licenses):

  • Certified Recovery Support Worker.
  • A minimum of 1-2 years of professional recovery experience.
  • Personal history of recovery
  • Flexible work schedule.
  • Maintain a professional appearance at all times.
  • Valid Driver’s License
  • Criminal Background Check

Essential Functions:

  • Ability to interface with peers, colleagues, services providers, family members and community members in an empathetic, professional manner.
  • Provide case management and recovery education.
  • Facilitate and/or co-facilitate recovery groups.
  • Coordinate and/or provide activities to active participants and individuals, including but not limited to: establishing individualized recovery plans, provide linkages to community recovery supports and referral needed to individuals.
  • Knowledge and practice with the DSM5 criteria for substance use and mental health disorders
  • Participate in an integrated health care model, working with participants’ primary health care providers, state agencies, and other collateral contacts within participants’ care. Provide care coordination and case management services based on client’s needs
  • Knowledge of and Abide by the requirements of 42 CFR and HIPA requirements
  • Practice cultural competency with establishing rapport and relationships with participants from other cultural and ethnic backgrounds
  • Accurately upkeep documentation of group notes, individual sessions, treatment plans and all interactions with participants in a timely fashion; abide by record keeping policy of the agency and professional practice
  • Participate in quality improvement practices
  • Ability to work on a team, collaborate with other professionals internally and externally, participate in effective interpersonal communication on a daily basis.
  • Involvement in a variety of projects and initiatives as assigned but not limited to: outreach to peer staff and peer service recipients, community outreach to community in recovery settings.
  • Attend local and statewide trainings and additional trainings as required.
  • Assist incoming participants with obtaining mainstream resources as applicable.
  • Represent positive recovery model of well-being and possess understanding, belief and commitment to the recovery process.
  • Ability to establish a rapport with people of various cultural and/or economic backgrounds.
  • Actively participate in staff meetings, team meetings, supervision sessions and peer support sessions.
  • Complete all documentation in a timely manner and keep organized and up-to-date
  • Involvement in additional program development activities as assigned. Provide systems of collaboration between treatment setting and housing.


  • Demonstrate a positive, enthusiastic and motivating presence at all times.
  • Participate in in-service training.
  • Maintain and promote professionalism, in accordance with the Families In Transition – New Horizon’s Employee handbook
  • Perform other duties assigned by the Program Manager.
  • Uphold and promote Families in Transition – New Horizon’s mission.
How to Apply:

If interested in employment with Families in Transition-New Horizons, apply at

Families in Transition-new Horizons is proud to be an Equal Opportunity Employer.

Salary Range:

$35,568 per year

Job Location:


Date Added: July 13, 2020

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