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Chief Human Resources Officer

Families in Transition – New Horizons

The mission of Families in Transition – New Horizons-New Horizons is to provide hunger relief, emergency shelter, safe affordable housing, and supportive services to individuals and families who are homeless or in need, enabling them to gain self-sufficiency and respect.

Founded as a nonprofit organization in 1991, Families in Transition – New Horizons was formed as a response to the growing number of homeless individuals and families in Manchester and throughout the state of New Hampshire. Since its inception, FIT has been committed to providing only the most innovative and effective programming to help homeless individuals and families reach beyond the cycle of homelessness and lead healthy and successful lives. We believe that having a home is a basic human right and a fundamental component of becoming an engaged and contributing member of the community.

FIT’s unique combination of quality, affordable housing, and services has been recognized statewide and nationally as one of the most effective ways to end homelessness. Remaining on the forefront of research and innovation in homeless services, the Families in Transition – New Horizons model empowers homeless individuals and families to lead healthy, happy, and productive lives.

The Board of Directors of Families in Transition – New Horizons and New Horizons have voted to merge both organizations into one, effective January 1, 2018. This strength-based merger will help best serve the individuals and families in our community who are most in need.

Families in Transition-New Horizons is seeking a dynamic, mission-driven leader to serve as our Chief Human Resources Officer. As a key member of the leadership team, the CHRO collaborates with the Executive and Senior Leadership Team regarding agency decision-making for the purposes of developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. The CHRO also takes a leadership role in developing a culture that enables employees to perform at their highest capabilities in accordance with FIT/NH’s mission and values.

  • Bachelor’s degree in Human Resources, Business Administration or related field.
  • 10+ years of related HR experience.
  • Employee-focused attitude with a high level of professionalism and discretion.
  • Demonstrated ability to build solid relationships and partnerships.
  • Strong team player.
  • Excellent communication skills (written and oral) with strong attention to detail.
  • Be responsible for organizational compliance with federal, state and local legislation pertaining to all personnel matters including worker’s compensation and OSHA programs.
  • Execute the human resource strategy in the areas of succession planning, talent management, organization and performance management, training and development and compensation.
  • Use strategic methods and techniques in planning for changes in services, work demands and staffing.
  • Improve programs, policies and processes associated with meeting the strategic and operational human resources goals of the agency.
  • Develop and administer a competitive compensation program by completing regular market analysis and redesigning pay structures to achieve a competitive compensation structure that is strategically aligned with overall agency objectives.
  • Recommend, evaluate and participate in staff development for the organization.
  • Empower managers to build amazing teams.
  • Oversee and assist with the continued ongoing maintenance of the HR information system and continues to evaluate effectiveness and research alternatives to be able to provide comprehensive, accurate and accessible data to support employees and management.
  • Conduct continuous reviews of agency benefit programs in order to provide competitive and cost effective benefits and provide oversight of the benefits administration to ensure compliance with agency policies, as well as federal and state regulations.
  • Supervise the Human Resources staff, including payroll.
How to Apply:

If interested in applying for this role, apply on our Indeed career page at

Families in Transition-New Horizons is proud to be an Equal Opportunity Employer.

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Date Added: June 19, 2020

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