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Registered Nurse - Hospice Community On Call

Concord Regional VNA

Concord Regional VNA  is a not-for-profit, community-based healthcare provider that provides home care, hospice and community support services to  41 communities in central New Hampshire.  Concord Regional VNA has strong ties with these communities and works collaboratively with Capital Region Healthcare and other providers to provide exceptional care to its patients.  Our mission is to improve the health of the people and communities we serve by managing illness and promoting wellness through all stages of life. Our agency provides millions in community benefit services and programs to meet the needs of all people in these communities, regardless of a person's ability to pay.

Current Opening: Part time; Monday - Thursday 5 p.m. - 8 a.m. OR Full time; Monday - Thursday 3 p.m. - 8 a.m.

The Hospice Community On Call Registered Nurse provides on-call coverage for the agency’s hospice program during the hours that the agency is closed and completes hospice visits. Upon request of the Administrator on Call will assist the other programs.

  1. Graduate of an accredited nursing program
  2. Two years recent experience as a Registered Nurse in community health, medical/surgical in an acute or skilled long-term care setting
  3. Posses a valid RN license issued by the State of New Hampshire
  • Responds to and/or triage calls during on-call hours in a timely manner and documents all telephone contacts, patient care observations and interventions.
  • After triaging calls, document outcomes of call along with patient/caregivers responses and if any further instruction is needed in Home Care System.
  • Prioritizes calls and completes visit for patients as needed. Communicates with and supports after-hours staff in assessing and treating patient's needs.
  • Documents all interim verbal orders obtained from the physician accurately in Home Care System and communicate to all members of the team to ensure implementation.
  • Receives and records accurate and thorough referral information requests for services. Notifies the Intake Nursing Staff of the referral.
  • Records the outcome of all inquiries and referrals received and provides appropriate follow-up when an inquiry or initial referral cannot be serviced during on-call hours.
  • Provides skilled professional nursing care to patient/family/caregivers as prescribed by the physician and in compliance with agency policies when called upon after-hours.
  • Completes clinical documentation of all after-hours calls and visits, including problems and interventions within the Home Care System timely and in accordance with agency policies and procedures.
  • Completes an on-call log on telephone calls as received. Submits on a daily basis.
  • Communicates with the interdisciplinary team to ensure proper patient follow-up on previous night's after-hours calls.
  • Provides accurate information to customer making telephone inquiries regarding Home Care. Hospice, Personal Home Services and other agency services.
  • Notifies after-hours administrator on-call when necessary and/or when guidance needed.
  • Communicates clearly with professional staff regarding expected "call-backs" and relays information to physicians and others.
  • Maintains a positive working relationship with referral sources and individuals seeking information


Other Job Functions

  • Demonstrates flexibility and accepts other duties as assigned
  • Demonstrates knowledge of Medicare Regulations and delivers care in accordance with Medicare Condition of Participation (COP) for hospice.
  • Arranges to have needed supplies and equipment in the patient's home. Appropriately uses supplies and equipment. Seeks out education for any unfamiliar procedures.
How to Apply:

To apply, please visit our job posting directly:

Thank you and we look forward to reviewing your application!

Job Location:


Date Added: May 19, 2020

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