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Case Manager

Dover Children's Home

Dover Children’s Home, founded in 1893, is a non-profit intermediate-level treatment program, offering a wide array of services to children in need from all parts of NH.  The agency is designed to provide community-based residential care for youth who have been abused or neglected; are under a CHINS (Child in Need of Services) petition; or who have committed delinquent acts.  The program will often not admit children who are actively fire-setting, displaying uncontrollable aggression, or are unable to understand the treatment interventions utilized by DCH due to cognitive or processing challenges.  DCH is licensed to provide treatment for up to 19 children, ages 10-21.   During the day, 2-3 Adolescent Counselors work with the residents while 2 remain awake all night.


Dover Children’s Home is dedicated to enriching the lives of adolescents and strengthening their family relationships through the highest quality residential treatment services. Our commitment to evolving and designing new treatment programs must set the standard for excellence in the field and enable those children facing life’s most difficult challenges with the means to grow and live healthy, productive, and independent lives.

This is a direct-care position.  Case Manager is responsible for the oversight of daily activities, needs and safety of all residents.  Case Manager is responsible for assessing the needs and implementing the agreed upon treatment goals for all residents.  The position requires active participation in treatment planning for residents assigned to the CM.  CM is also responsible for meeting with assigned residents to discuss progress toward treatment plan goals, and is responsible for the completion of all assigned documentation for their assigned residents.  This position reports directly to the assigned Residential Supervisor.

  • Work assigned schedule of 40 hours per week, reporting to work promptly as scheduled.
  • Know and adhere to agency policies and procedures.
  • Maintain positive working relationships with staff and residents.
  • Maintain positive and professional working relationships with the general public, placement agencies, families and community members.
  • Demonstrate an enthusiastic commitment to the job and agency.
  • Accept and integrate supervision and feedback.
  • Maintain up-to-date compliance trainings and provide all necessary personnel file documentation to the Program Director in a timely manner.
  • Assist assigned resident(s) with learning the program rules and expectations and reviewing preliminary treatment plan goals.
  • Facilitate 1:1 weekly facetime with assigned resident(s) to build relationships and discuss progress toward treatment plan goals, as well as other needs and concerns.
  • Establish a professional relationship with resident’s treatment team members and family when appropriate.
  • Participate in ongoing clinical consultation as needed with the Clinical Director, Program Director or Executive Director to discuss interventions, patterns of behavior and/or family needs and concerns.
  • Complete Monthly Reports, during assigned shifts, for all assigned residents and provide to the Clinical Director by the 7th of the following month.
  • Ensure all necessary resident documentation is saved on the computer in order for staff to access as needed.
  • Utilize staff meeting case review documentation to gather information to complete monthlies with accurate information.
  • Collect ongoing photographs and complete a “Good-Bye” Photo Album for each resident to provide as a gift at the time of discharge.
  • Gather all appropriate discharge documentation and provide to the Clinical Director during the week of the resident’s discharge.
  • Plan birthday and special occasion celebrations for assigned residents (i.e. request necessary gift cards, funds from the appropriate sources).
  • Oversee the dispensing of all medication and documentation of medication for each resident.
  • Oversee all daily living activities for each resident.
  • Adhere to the daily schedule of the program, and shift plan schedule as assigned by Shift Supervisor.
  • Provide safe transportation to meet the needs of all residents.
  • Complete all necessary incident reports by the end of shift with factual, objective content and language.
  • All other tasks as assigned by Shift Supervisor, Program Director, Clinical Director.
How to Apply:

Email Resume and Cover Letter to Program Director gtatulis @ (remove the spaces) and request an application

Salary Range:


Job Location:


Date Added: May 14, 2020

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