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IT Support Specialist

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

We are seeking an IT Support Specialist to join our IT team!  This position is primarily responsible for evaluating requests, responding to requests, and escalating requests to more senior members of the IT team.  The position assists others on the IT team as advanced support and ensures requests are followed up with appropriately. The IT Support Specialist is also responsible for device inventory, coordinating new user setups, and involved in user training, web and social media presence, coverage for other IT team members, report generation and distribution, and support of IT projects. 

Applicants should have a understanding of hardware, operating systems, applications, networks and the internet. The ideal candidate is a self-starter, learns and adapts quickly to supported applications and can work well with a team. College degree or equivalent work experience on a helpdesk or in another IT position preferred. Good interpersonal interaction skills are a must. 

Greater Nashua Mental Health offers competitive salaries and comprehensive employee benefits. Apply today!

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Date Added: May 11, 2020

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