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Development Database Manager

Upper Valley Haven

The Haven serves people in the Upper Valley struggling with poverty by providing food, shelter, service coordination, education and other support. Its vision is to create a community where people find hope and discover possibility.

Community-founded and community-supported, the Upper Valley Haven:

  • Welcomes all who enter its doors as equals, respecting their dignity and accepting them without judgment;
  • Encourages those it serves to develop their own capacity for independence and self-sufficiency;
  • Seeks the support and participation of the community;
  • Is thrifty with its resources, generous in its hospitality and accountable to the individuals and organizations that support it.

We are actively recruiting a Donor Database Manager, reporting to the Director of Development and Communications, based in White River Junction, Vt. The Donor Database Manager is a full-time position responsible for several functions which are crucial to the operations of the Haven. Primary responsibilities include the timely and accurate recording and accounting of all donations and pledges within the Haven’s donor software system, Raiser’s Edge. Responsible for gift processing, donor acknowledgement, gift reporting, quality control and gift analysis. Come join our team of development professionals. 


The ideal candidate should possess the following professional expertise and leadership competencies: 
• Work proficiently in Raisers’ Edge donor database (3-5 years’ experience preferable) including data entry, retrievals, and reports. or other very similar donor databases; • Computer proficiency with various Microsoft Office applications (Outlook, Word, Excel, Office365); • Demonstrated ability to be accurate working with cash, checks, credit cards, and other financial transactions; • An eagle eye for detail, accuracy and confidentiality; • Good organizational skills and ability to set priorities and manage multiple projects; • Ability to interact with public in a courteous and professional manner; • Ability to handle a high volume of work and to adjust workload during peak periods; • Ability to be flexible and cooperative in a collaborative, fast paced, dynamic and sometimes stressful environment; • An Excel whiz; • Able to explain database “stuff” to non-techy people; • A practical problem solver; • A team player with a sense of humor; • Mission-driven; you are excited to be working for an exceptional organization that serves the most vulnerable members of the Upper Valley; • Commitment to diversity and to serving the needs of a diverse population; • Serve as an active member of the development staff, open and eager to develop new fundraising strategies; • Bachelor’s degree or the equivalent professional and work experience. 


The candidate will be a motivated individual with a combination of the following: 
• Broad working knowledge of the Blackbaud Raiser’s Edge systems, online alumni communities and volunteer management tools and/or significant experience with other comparable systems, complexity of data, functions and service for constituent data and relationships; • Experience in data administration, gift processing, fundraising reporting, data analysis, prospect management, and documentation; • Experience in daily detailed information regarding check, credit card and cash receipts, related solicitation and recognitions, and enter pledges and commitments into the Blackbaud Raisers’ Edge systems in a timely and highly accurate manner; • Work with finance staff routinely using reconciliation reports; • Manage and execute database processes related to income including thank you letters, pledge reminders and other tasks as requested; • Prepare donor mailing lists and segmented donor appeals using database; • Prepare board and donor reports that summarize historical and current financial and programmatic engagement with the organization; • Research, create and problem-solve ad-hoc data queries and exports as requested; • Use Excel to further refine, organize and summarize data including use of filtering, functions, and other analytic tools as needed; • Regularly run queries to identify and correct missing data, conflicting data entry errors, duplicate entries, and other quality control; • As needed support Haven events with other Development staff. 

How to Apply:

Please email resume and cover letter to

Salary Range:

$41,600-$52,000 annually

Job Location:

White River Junction, VT

Date Added: January 28, 2020

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