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Long Term Support Coordinator

Granite State Independent Living

Granite State Independent Living (GSIL) is a statewide nonprofit organization whose mission is to promote quality of life with independence for people with disabilities and seniors.  As the state’s only Independent Living Center, we pride ourselves in being innovative leaders with the highest standards. Granite State Independent Living promotes quality of life with independence for people with disabilities and those experiencing the natural process of aging through advocacy, information, education, support and transition services. 

For more than 30 years Granite State Independent Living has been committed to excellence and model what we want to see in society; inclusion for all through the elimination of attitudinal and physical barriers. Through multiple programs we deliver services that allow people to navigate their lives and live as independently as they choose.

Purpose/general responsibilities:
Responsible for the overall delivery and quality of consumer care and services for consumer and agency directed services. Provide supervision and training of assigned in home care professionals. Develop care plans through assessment and provide on going monitoring and coordination of services and support for the assigned consumers. Teach and provide skills training to consumers on how to direct their own care for consumer directed services. Assist in outreach efforts. Monday thru Friday 8 4 p.m.  Must be flexible to work earlier, later or on weekends to support consumers.

Supervisory responsibility:
Attendant Care Workers, Homemakers- (in home workers) and assigned Mentor(s).

Specific (Essential) Responsibilities:  
• Meet and conduct all new consumer intakes assuring all policy and procedures are adhered to. Maintain ongoing communication with the involved consumer team.
• Complete assessment for all assigned consumers, create a plan of care, and monitor care services in accordance with LTS policies and procedures.
• Keep and maintain accurate and quality records for consumers and in home care workers in accordance with GSIL policy and procedures and governing state regulations.
• Provide training and professional development to assign in home care workers, to include but not limited to 1:1 supervision, onsite coaching, and conducting mandatory trainings as assigned.
• Interview and provide supervision of assigned in home workers in accordance with LTS policy/ procedures. Manage their work schedule, in collaboration with the Scheduler. 
• Assist consumers with Nursing Facility/ Rehab Transitions and monitor status on an ongoing basis. Participate in the Nursing Facility Transition meetings and discharge meetings as needed.
• Provide orientation and skills training to consumers regarding the self-direction, assure ongoing training and the level of support to the consumer for management of program.
• Assist Outreach Coordinator with outreach efforts to increase awareness of GSIL attendant care programs and other services offered by GSIL.
• Work a flexible work schedule in accordance to department needs and personal needs.

Bachelor’s Degree and/or 2 years minimum experience in the non-profit or for-profit healthcare or human service industry or commensurate mix of education and experience. Supervisory experience and LPN or LNA experience preferred. Working knowledge of the needs of individuals living with disabilities and other chronic conditions. Strong marketing and customer service skills. Excellent verbal, written, organizational and interpersonal skills. Candidate must pass all required background and prescreening checks.

Granite State Independent Living is an Equal Opportunity Employer.

How to Apply:

To apply for this position please send your resume to:

Job Location:

Keene area

Date Added: January 10, 2020

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