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Assistant Director - Community Support Program

Riverbend Community Mental Health

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; counseling services for children, adults, and families; addiction treatment; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.


Assistant Director – Community Support Program

Riverbend Community Mental Health, Inc., one of the largest providers of community-based behavioral health services in New Hampshire, is seeking a full-time Assistant Director to join our Community Support Program.

As an Assistant Director you would help to manage daily operations, provide extensive support to all program staff, and promote ongoing sustainability of the Community Support Program. The Community Support Program (CSP) offers an array of services and interventions designed to promote recovery and effective illness management.  CSP employs an interdisciplinary team approach that includes full integration with on-site primary care services.      

Responsibilities

  • Assist the Program Director with oversight of daily program operations, including the provision of supervision to members of the CSP Management Team as assigned.
  • Work with the Office Manager and Admissions staff to monitor and manage client flow into the program.
  • Participate in the disposition process for new clients coming into the program including tracking, team assignment, and the development of engagement/risk management strategies.
  • Assist the Program Director with all program audits.
  • Oversight of closure processes.
  • Collaborate with the NHH liaison on admissions, discharges, probate commitments, and interagency relationship.
  • Work as a program liaison with other Riverbend programs, as well as with outside agencies as needed.
  • Provide operational training to program staff in conjunction with other members of the CSP Management Team.
  • Represent the program in compliance/medical records/electronic medical records meetings, discussions, trainings and provide technical assistance to staff.
  • Participate in program and agency-wide management meetings, committees and discussions as assigned.
  • Assume administrative role of Program Director in his/her absence.

 

About Riverbend

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core services include 24/7 emergency mobile crisis services; substance abuse services; counseling services for children, adults, and families; and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work and we strongly believe in the power of self-directed growth and recovery.

About working at Riverbend

This is a full-time position with a competitive salary and an outstanding benefits package including: medical, dental, vison, life and disability insurance; 403(b) with company match; flexible spending accounts for day care and/or medical expenses; tuition reimbursement; and generous paid leave — plus 8 holidays per year.

You’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.

About Concord New Hampshire

Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south). In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders. 

Requirements:
  • Master’s degree in Social Work, Psychology, Marriage and Family therapy or a related field is required. 
  • Program management experience preferred.
  • In-depth knowledge of and experience with the provision of community mental health services to adults and elders is preferred.
  • Understanding of the organization and funding of healthcare systems, emerging models of service delivery and evidence informed practices, substance use disorder treatment and providing culturally relevant services is preferred.
  • Experience managing and developing programs and services including workforce development, budget management, strategic planning and resource development is preferred.
  • Strong leadership, supervisory, organizational, communication, and planning skills are required.
  • A valid driver’s license, personal vehicle, and auto insurance or access to a reasonable alternative is required.
Job Location:

Concord

Date Added: July 30, 2019

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