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Employment Counselor/Program Specialist

Southern NH Services

On May 21, 1965, the Hillsborough County Community Action Program was chartered in the State of New Hampshire to serve the City of Nashua and the twenty-nine towns in Hillsborough County, in accordance with the Economic Opportunity Act of 1964. In 1969 the organization became the Community Action Agency for the City of Manchester as well, which meant that its service area included all of Hillsborough County. The agency’s name was officially changed to Southern New Hampshire Services, Inc. (SNHS) in 1974.  On July 1, 2011, Rockingham Community Action was merged with SNHS, expanding the service area to include both Hillsborough and Rockingham Counties.

SNHS’ Board of Directors is comprised of 18 members, with representatives from both Hillsborough County and Rockingham County.  The Public, Private and Low-income Sectors are each represented by one third of the total board membership. Members of the Board of Directors are unpaid, volunteer community leaders and representatives who formulate the agency’s policy and direction. 

As a Community Action Agency, it is SNHS’ purpose to provide social service programs and advocacy activities for the economically disadvantaged, elderly, youth and other specialized populations in the organization’s service area.  To that end, SNHS operates more than 50 programs, contracting with the Federal, State and local governments as well as other social service agencies and private entities. The programs offered include Child Care, Early Head Start, Head Start, the New Hampshire Employment Program, several initiatives under the Workforce Innovation and Opportunity Act, Adult Basic Education services, Women Infants and Children Nutrition Program (WIC), Commodity Supplemental Food Program (CSFP), Energy and Utility Assistance, Weatherization, Financial Capability, Elderly Housing, Supportive Housing for the Homeless, Homelessness Prevention/Intervention programs, and the Retired Senior Volunteer Program (RSVP).  Between 35,000 and 40,000 individuals are assisted through these programs and services each year.

SNHS administers between $35 and $40 million in financial resources on an annual basis.  Of that amount, 80% or more of funding comes from federal grants.  Private resources, including utility companies, foundations and other local sources account for approximately 18% on average, and state funds make up the remainder, generally 2% or less.

Southern NH Services, Inc. is seeking a qualified, versatile Employment Counselor/ Program Specialist who can provide employment, training, & support services to TANF public assistance recipients, some of whom may require crisis intervention and barrier resolution. 

Responsibilities include assessment and case management of clients who may be experiencing family/domestic violence, mental health, or substance abuse issues; assessing client job skills, interests, & abilities; establishing Safety and/or Employment Plans; monitoring progress toward Plan goals; arranging community referrals, job training, & support services to remove barriers; identifying job demand and skill gaps through labor market analysis; and career planning.    This full-time position is located in Concord, NH.  

Candidates require a Bachelor’s degree in Social Work, Psychology, Education, Human Services, Family Counseling, or related discipline and  1 to 3 years of experience providing direct client & family counseling services, crisis intervention (domestic violence; substance abuse; mental health), or barrier resolution services and/or experience working in education/training programs that include vocational assessment, funding assistance, labor market information, job placement, and career planning.   

How to Apply:

Apply on-line at

Salary Range:

Starting wage of $18.58 per hour; 37.5 hour work week

Job Location:


Date Added: January 23, 2019

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