Senior Human Resources Generalist

We are a non-profit organization based in Concord, NH, dedicated to investing in our community through support for education, workforce development, family engagement, and active citizenship. We’re looking for a motivated and compassionate individual to join our team in a key role supporting internal relationships, employee engagement, and organizational growth. This position requires strong communication skills, the ability to handle sensitive conversations, and a deep understanding of human resources, payroll, and administrative functions. Confidentiality, ethical behavior, and knowledge of NH Wage & Hour laws and federal regulations are essential. If you're passionate about making a difference and ready to contribute to a mission-driven organization, we encourage you to apply.

Job Description:
Full-time Monday-Friday 40 hr/ week
Salary: $60,000 - negotiable to be commensurate with experience and education/ certification
11 Paid holidays

Benefits: 

• 85% health/ dental
• 50% vision, 403(b) plan, profit sharing.
• 12 Vacation days per year (plus closed Christmas week),
• 6 sick days per year

HR Generalist

General Duties and Responsibilities:

• Revise and upkeep of personnel policies and procedures
• Creating a recruitment plan and calendar
• Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations
• Be the interface between CGI (benefits administrator) and ADP (payroll)
• Maintaining physical and digital files for employees and their documents, benefits and attendance records
• Creating employee engagement plans, getting necessary budget approval and initiating activities
• Collaborating with outside vendors, upper management and employees to maintain CSR standards
• Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances
  • In concert with Program Director
• Process FMLA and leave of absence requests
• Investigate complaints from employees
• Counsel employees on how to interact with each other
• Conduct exit interviews with mid- to high-level employees.

Payroll Responsibilities

• Ensure all payroll transactions are processed accurately and timely
• Enter, maintain, process information to include employee hourly rates, salaries, bonuses, other compensation, as well as time worked, paid leave and holidays, deductions and withholding
• Address and resolve all employee questions and concerns about payroll
• Process manual payroll checks as required
• Process employee payroll deductions, garnishment calculations and compliance
• Understand proper taxation of employer paid benefits
• Reconcile payroll prior to transmission and validate confirmed reports
• Maintain and secure all payroll records
• Provide documentation for annual audit
• Provide documentation required for 403 (b) audit
• Administer benefits including medical, dental, life, disability and retirement plan
• Administer workers compensation claims
• Maintain and process all employment verifications, notices and claims
• Reconcile and verify benefit invoices

Qualifications

• The HR Generalist will possess skills and attributes as well as work experience that reflects:
• Working knowledge of payroll and human resources information systems
• Knowledge of compliance requirements for payroll a must
• Knowledge of current NH Wage & Hour laws and Federal Regulations as it relates to payroll and HR
• Proficient in Microsoft Office applications
• Experience in administration or human relations
• Strong coaching ability
• Excellent interpersonal skills
• Understanding of ethical behavior to ensure that own behavior and behavior of others is consistent with best business practices and aligns with the values of the Center
• Demonstrated current technical skills and willingness to continue developing these skills
• Able to maintain a high level of confidentiality
• Detailed oriented, accurate and flexible self-starter with solid multi-tasking skills
• Will possess personal qualities of integrity and credibility with a commitment to the Center’s mission and goals
• SHRM CP/SCP desired