Housing Advocate

The Front Door Agency Seeks Part Time Housing Advocate

The Front Door Agency, Inc.(FDA)  is seeking an experienced, creative and high energy Housing Advocate to build on past program successes and help take its Housing Stability Program to the next level of effectiveness. This is an exciting opportunity to play a key role in a highly respected organization with a family friendly culture and a commitment to professional development of its staff.

The Front Door Agency, Inc. for over 36 years has offered support and programs to assist families and individuals transition from crisis to self-sufficiency. It is located in Nashua, New Hampshire and has a great reputation of serving families at-risk of homelessness in becoming independent through its Transformational Housing, Housing Stability, and Affordable Housing Programs. 

Reporting to Housing Stability Program Manager, the Housing Advocate will be a member of the FDA’s direct service team. S/he will provide case management services to families and individuals who are experiencing a housing crisis, and who are able to live independently to ensure permanent housing stability. The Housing Advocate will work closely with prospective and current clients in providing direction, guidance, establishment of goals, and creating accountability. S/he will lead in service coordination and determine appropriate services/referrals needed; assist in personal budgeting; ensure client compliance with program rules and expectations; document outcomes; and maintain a professional working relationship with staff, community and clients. The key role of the position will be to determine the appropriate housing program necessary and supportive services needed in order to help a family maintain permanent housing stability. S/he will be working in close partnership with local landlords, housing providers and local welfare offices to help families stabilize, transform and ultimately become empowered to reach self-sufficiency. 

The ideal candidate will have a passion for the mission of the Front Door Agency, a keen understanding of its programs and goals, and the ability to articulate the important role the organization plays in the lives of so many families in the Greater Nashua area. The ideal candidate will have a Bachelor’s Degree in Human Services, Psychology or similar field; a minimum of three years of direct case management experience; be proficient in Microsoft Office Suite particularly Excel; and have some knowledge or experience working with individuals who have mental health or substance use disorder histories. S/he must possess strong verbal and writing skills, and must have a collegial, team-building style, be able to lift 20 lbs and be flexible to work between the hours of 8:30am-5pm Monday-Thursday.