Community Relations Coordinator
About the Organization
David Krempels Brain Injury Center (KBIC) is a 501(c)(3) nonprofit providing community-based programming for survivors of acquired brain injury (ABI). KBIC offers a supportive, inclusive, and vibrant community for survivors of ABI to reinvent their lives post-brain injury. Our evidence-based, innovative programming is geared toward the unique and varied needs of brain injury survivors. Services are offered online and in Portsmouth, NH, and are designed to improve the quality of life of those living with the chronic effects of brain injury.
At KBIC, we focus on our member participants' strengths, responding to their changing needs and providing encouragement and support as they reinvent their lives post-injury. We support our members' right to self-determination in developing their own goals and making their own choices and create an environment that is rich with opportunities for social connection and support. The KBIC community is characterized by a deep and abiding respect for each individual, with the goal of helping each person achieve their maximum potential and satisfaction with life.
KBIC services are not funded through a traditional insurance model. Thus, success is not measured by productivity, but by evidence-based interventions, program outcomes, and solicited feedback from our participants—who we call members. Member self-determination, the ability to address members’ real-life needs over time and in a non-medical milieu, and a welcoming and supportive community are hallmarks of our program.
KBIC Employee Experience
KBIC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics.
Perks of working at KBIC include:
- Mission-driven environment, prioritizing excellence in service to our members and families.
- Healthcare and dental insurance group plans and retirement plan benefits.
- Generous earned time off plan.
- Fun, supportive, and creative work environment that prioritizes work/life balance.
- Being part of a team that has a passion for helping others.
Community Campus, Portsmouth, NH and Online
About the Job
Position Title: Community Relations Coordinator
Reports to: Director of Community Relations
Position status: Part-time (24 hours/4 days), Hourly, Non-exempt, Hybrid/Remote
Wage range: $22.00-25.00 per hour - depending on experience.
Position Overview:
The Community Relations Coordinator's primary responsibility is to support the implementation of the KBIC outreach and marketing annual plans, including collaboration on and coordination of the agency’s major events.
Duties & Responsibilities:
- Support the development of the center's annual marketing, outreach, and community events plans.
- Oversee and manage all social media platforms and pages by creating and scheduling engaging text, image, and video content for posts, responding to followers’ comments and queries, and tracking performance analytics.
- Promote and oversee events through the event cycle, including recruitment and training of volunteers, training of team members, cross-departmental collaboration on sponsorship acquisition, vendor relations, day-of event itineraries and logistics, managing marketing collateral inventory, documentation of strategies, and reporting.
- Support the development and implementation of the annual outreach strategy, by identifying and coordinating external partnership and collaboration opportunities, scheduling meetings and visits, documentation, and reporting as assigned.
- Assist in the planning, content creation and capture, execution, and assessment of marketing and public relations activities.
- Support development and coordinate run of print, digital, and email marketing campaigns, including testing, documentation, and reporting.
- Create, proofread, and/or edit copy for various marketing channels, campaigns, and collateral pieces, ensuring excellence in quality, alignment with the center’s key messaging, and consistency in voice.
- Ensure excellence of marketing collateral and promotional products in quality, timeliness, and pricing competitiveness.
Education & Related Work Experience:
- Bachelor's degree in business administration, marketing, communications, or a related field preferred; equivalent work experience in lieu of degree considered.
- Minimum one year of experience in marketing/development.
Skills & Competencies Required:
- Strong organizational and project management skills, as well as attention to detail.
- Excellent written and verbal communication skills, as well as outstanding copywriting and proofreading skills
- Acumen with various marketing platforms, channels, and best practices, including social, digital, and email marketing.
- Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines with minimal oversite.
- Must have strong analytical skills to analyze metrics and create reports.
- Must have a high level of creativity.
- Occasional regional travel will be required.
Work Environment / Physical Requirements:
- Remote/Hybrid work environment; routine office environment.
- Able to lift/maneuver up to 20 pounds on occasion, and at varying heights.
- Occasional night / weekend work required.
- Must have own transportation, a valid driver’s license, and adequate insurance.
Interested candidates, please email your cover letter and resume to: opportunities@kbicenter.org and include “Community Relations
Coordinator” in the subject line. Candidates will be considered on a rolling basis.