Community Food Market Assistant Manager

The Upper Valley Haven has been providing temporary shelter, permanent supportive housing, food, and problem solving to those in need for 45 years. We provide services without cost or judgement and practice respect and kindness to all. At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.

Overview 

Come join our team of highly motivated and caring professionals in support of the Haven’s Community Food Market, assisting three other full-time staff in executing all the activities required to oversee a busy retail environment for the distribution of charitable food. This includes training and overseeing volunteers (about 15 people/day), stocking products, interacting with customers, filling orders, and helping maintain the Market’s safe and organized operations.

This position is an integral part of the Food Market team and facilitates a positive experience for both customers and volunteers. The Assistant Manager supports the Market Manager with the everyday general operations of the Market, including volunteer management, product rotation, and customer order fulfillment.

The ideal candidate is an energetic people person, highly organized, detail-oriented, and has strong verbal communication skills and is looking to settle in for at least a year. We’re looking for someone who is comfortable taking the lead on training and overseeing volunteers, pivoting when needed, and adept at multi-tasking. The ability to be keenly aware of your surroundings is key.

The successful candidate will have a proven track record of reliable attendance, proactive communication, and executing sound judgment and composure in sometimes stressful and urgent situations. This position requires the ability to offer compassionate but firm guidance to both volunteers and customers, and to comfortably and professionally interact with people from a wide range of social, economic, cultural, and religious backgrounds. This position also requires the ability to be on your feet for 8 hours a day, regularly lifting 20-50 lbs, and working in and out of the walk-in cooler and freezer.

Compensation & Benefits

The pay rate is $24/hour. It's an on-site full-time position, Monday through Friday. Our
benefits package includes medical, dental, vision, paid holidays,
over five weeks paid time off, life insurance, long term disability insurance and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan.

Requirements 

• Must be able to be on one’s feet for several hours at a time
• Must be able to lean, stretch, reach, crouch, and other physical motions required in stocking and cleaning the Market
• Must be able to lift 40 pounds regularly

Qualifications

• Two or more years of grocery, retail, or hospitality experience
• Experience with produce, inventory management, and product rotation
• Experience training, overseeing, and working alongside staff or volunteers

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.