Clinical Coordinator

The New Hampshire Professionals Health Program is seeking a highly motivated, innovative and team focused clinical coordinator. This individual will function as a key player in managing coordination of clinical and service needs of healthcare professionals who are referred and those who are participants in our program. 

Who We Are:

The NHPHP is a 501(c)3 corporation with a mission to assist healthcare professionals licensed in New Hampshire who have potentially impairing conditions that can threaten their ability to practice in a safety sensitive environment. We are contracted by the Office of Professional Licensing and Certification and are charged with maintaining safety and wellness for the constituents of New Hampshire. www.nhphp.org 

The Clinical coordinator (CC) is a critical team member at the NHPHP. This individual is dedicated to the success of our participants to practice safely under their license. For those participants who are monitored by the NHPHP, this requires that they meet all stipulations of their monitoring agreement. 

The Clinical Coordinator will be involved in meeting with new clients, reviewing intake information, face to face or virtual interviewing with the client and producing a check list for initial strategies for testing, resources and treatment. Screening for mental health, suicidal ideation and risk, substance use disorders and general wellness will be expected. Documentation of interactions with the clients is expected.  

The Clinical coordinator will be responsible for identifying collateral personnel for whom release of information documents must be obtained prior to any outreach to these individuals. 

The Clinical coordinator will review monitoring expectations and connections with Third Party Administrator contacts. They will follow up to be sure that the individual is aware of testing requirements and be available for questions via email or phone. 

The Clinical coordinator will take a significant role in monitoring services and will reconcile all participants and their monitoring agreements and schedules with the medical director on at least a yearly basis. 

The Clinical coordinator is involved with contacting other providers in the state and elsewhere to meet the specific needs of a healthcare professional under monitoring. They will be involved with vetting providers who can become stakeholders in the care of healthcare professionals (HCPs).

Specifics:
 

Responsibilities:

• Outreach to set up interviews with potential participants.
• Be part of the intake interview. 
• Assess clients’ physical and mental wellness, needs, and preferences.
• When working with clients evaluate family and friend support networks as well as health care access to develop a plan for ensuring community connection.
• Documentation of interactions and communication with participants. 
• Review of participants progress and compliance.
• Review of drug testing compliance by participants. 
• Be available for phone calls from participants for questions. 
• Referrals to community and private based resources.
• Facilitate referral to mental health and substance use services in New Hampshire and out of state facilities. 
• Be willing to learn about professional health tracks at referral facilities.
• Coordination of social services when needed. 
• Assist the medical director with preparation of quarterly OPLC reports.
• Be part of facilitated meetings including planning and recording attendance. May be asked to facilitate the meetings.
• Keep list of participants monitored by other state PHP programs that will require a quarterly letter of compliance. Likewise, be aware of those participants who we monitor on a secondary basis and we require a quarterly letter of compliance from another state PHP.

Requirements:

• Hold an active license in the state of NH in any of the following areas: Psychology, Mental Health, Social Work. 
• Demonstrate an interest in professional healthcare. 
• Experience in prevention, intervention and/or treatment of individuals with mental health and/or substance use conditions favored. 
• Familiarity with or willingness to learn about 12 step recovery programs and concepts.
• Good communication (written and verbal)
• Willingness to make outreach phone calls and efficiently connect and communicate with clients and stakeholders.
• Be facile with computer programs and apps including Microsoft suite of programs.
• Self-starter and innovative. 
• Team spirit.

Working details: 

• Mon-Fri 8-5pm; 3 after hours (evening) meetings per month; flexible schedule during the week which includes 2 days optional to work remotely. 
• Laptop computer provided. 
• Work cell phone provided. 
• Salary commensurate with licensure and experience.
• Paid time off. 
• 8 paid holidays.
• Continuing education allowance.
• Health insurance benefits
• Dental insurance is available through NH Center for Non-profit membership
• 401K with employer match after 60 days at job

NHPHP is an equal opportunity employer and does not discriminate on the basis of age, sex, disability, race, color, religion, national origin, marital status, gender identity or expression, sexual orientation, or other characteristics unrelated to professional performance.