Administrative Assistant / Front Desk Manager

 Job Description

Admin Assistant/ Front Desk Manager

Open Date: 03/01/2024

Description: Makers Mill seeks to hire an Administrative Assistant/Front Desk Manager who will work in support of Makers Mill’s mission by performing general administrative tasks including data entry, basic bookkeeping, and front desk duties including answering phone calls, picking up the mail, supporting visitors, tours, and managing a small team of front desk volunteers.  The Administrative Assistant/Front Desk Manager will support management by passing along relevant information, assisting in scheduling, and keeping files orderly and updated. 

Qualifications: 

Makers Mill seeks the best candidate for the job. We encourage applicants from all walks of life, regardless of age, race, ethnicity, gender identity, sexual orientation, disability, or any other characteristic that makes them who they are. We recognize the value that diversity brings to our organization and the broader community. We are looking for applicants with the following qualifications:

• Excellent organizational and interpersonal skills.
• Ability to work independently and as part of a small staff and volunteer team.
• Strong computer skills, including proficiency in or willingness to learn Google Workspace, Quickbooks Online, and Makers Mill’s relational database (CRM) software, Fundly and Volunteer Easy.  
• A Bachelor’s Degree, or related work experience, is preferred, but not required.  
• Experience as a volunteer or staff in a nonprofit is also a plus.

Essential Duties and Responsibilities, include, but are not limited to:

• Update and manage data on Makers Mill’s CRM software, Fundly, pertaining to event attendance, tool certifications, program interests, membership status, donations, and agreements/waivers and contracts.
• Update and Manage Makers Mill’s volunteer management software, Volunteer Easy, to manage volunteer opportunities, schedules, shifts, volunteer agreements, and volunteer hours. 
• Perform basic bookkeeping duties like entering invoices, cash receipts, and paying bills in Quickbooks Online.  Reconciling merchant receipts from credit card processing software (Stripe) to CRM software (Fundly).  
• Serve as a member of the Welcoming Committee and of the Management Committee:
  • Responsible for communicating the needs of the Management Committee to the Welcoming Committee.
  • Periodically check in and support other Welcoming Committee members and front desk volunteers in fulfilling their roles. 
• Update and manage data on Makers Mill’s Google Workspace, helping to ensure all committees have organized Logbooks and that meetings are on the Google Calendar and shared appropriately.
• Answer the phone, take messages, and handle walk-ins.  
• Ensure a qualified docent is on duty for the weekly Friday morning and monthly first Saturday facility tours, or otherwise conduct the tour oneself.

Working Conditions and Physical Demands

This position includes operating a computer, printer, and other office equipment, which may require extended sitting and repetitive motion in the use of a computer, keyboard, and mouse.  The position also includes occasional tours of the facility, traveling to pick up the mail, and answering phone calls.  

Salary & Benefits: 

Category: Part Time, approx. 25 hrs/week, Year Round | FLSA Status: Non-exempt | Pay Type: Hourly | Pay Range: $18 - $23/hr | Direct Supervisor: Executive Director  Schedule: In person, up to 25 hours per week, business hours, occasional evenings and weekends may be required. | Other Benefits:  Free Shop Membership to Makers Mill as long as employed as Admin Assistant / Front Desk Manager. 

About Makers Mill: 

Makers Mill is a nonprofit community makerspace & vocational hub in Wolfeboro, NH.  Our mission is to enrich rural lives and foster fulfilling livelihoods by bringing people together to discover, cultivate, and share their unique gifts and skills.  We envision a world where people find fellowship, purpose, and joy as they apply their creativity and craft to nurturing thriving economies, healthy ecosystems, and vibrant communities.  Makers Mill provides both formal and informal learning and skill-exchange opportunities for woodworking, machining, metalwork, stained glass, metalsmithing, fiber arts, fine arts, digital design and fabrication, and robotics and electronics.  The space also facilitates collaborations and hosts community events like the farmers' market, 4H robotics clubs, monthly Repair Cafe, Tool Library, and more.

Makers Mill is an Equal Employment Opportunity employer and does not discriminate based on race, age, disability or other non-merit characteristics.  Our commitment to equity is rooted in our belief that everyone has unique gifts and skills to share, and that the greater our diversity, the more robust, resilient, and creative our community becomes. Makers Mill's hiring decisions are based exclusively on merit, qualifications, and business needs.

Makers Mill’s commitment to equity and inclusion is also reflected in our governance model: Sociocracy.  This governance model prioritizes distributed leadership, consent-based decision-making,  and shared power to effectively achieve the aim of committee work. The ideal candidate for this position will share a commitment to these priorities and demonstrate the interpersonal and leadership skills required to thrive in such an organizational setting. One can learn more about sociocracy here: https://www.makersmill.org/governance/

Learn more about Makers Mill at www.makersmill.org