John Gilbert
Synchrony Advisors, LLC
John Gilbert profile photo
Phone Number
603-219-6538
Work Address

PO Box 4
Exeter, NH 03833
United States

Regions Served
Statewide
Consultant Category
Consulting
Consultant Tags
Board Governance / Development
Business Plan Development
Collaborations & Mergers
Conflict Resolution / Mediation
Executive Coaching
Executive Transitions & Search
Financial Management
Interim Directorship
Organizational Assessments
Program Evaluation
Strategic & Organizational Planning & Development
Succession / Transition Planning

Synchrony Advisors helps for-profit and non-profit leaders gain an objective view beyond the day-to-day challenges, so that they can identify and implement changes to improve practices and operations. Our focus is to ask really good questions to help leaders gain deeper insight into the dynamics of their organization and to re‑orient and re-align operating practices and systems with strategic goals and stakeholder needs.

Synchrony's approach is founded upon the direct, practical experience of its team in building and growing companies, in the course of which instincts were honed for identifying the operating systems and elements requiring attunement. Synchrony starts with a systematic overview of:

  • financial and operating systems and conditions,

  • organizational goals and objectives in the context of those conditions, and

  • conditions hindering attainment of stated goals and objectives.

Based upon the information obtained, Synchrony assists its clients in uncovering pathways to surmounting limiting conditions or, alternatively, accommodating established goals and objectives to the organization's reality. To support meaningful change, Synchrony facilitates strategic planning efforts, assists in identifying options for overcoming action plan hurdles, completes financial projections and analyses, and identifies needs and resources for specialized expertise.

Key areas of expertise include:

  • leadership;

  • strategic operations assessment and alignment;

  • strategic planning;

  • financial management;

  • metrics identification and benchmarking, and reporting;

  • leadership transition;

  • risk management and legal affairs;

  • human resources management;

  • health and safety processes;

  • quality assurance practices; and

  • corporate governance.

Non-Profit Sector Experience – Served as an interim executive director (e.g., YWCA of NH) and on multiple boards (e.g., NH Center for Non-Profits) supporting diverse areas of interest including: domestic violence prevention and crisis intervention services, conservation, affordable housing, and religious and youth sports organizations. Served as board chair; chair of finance and audit, development, coaching, and executive search committees; and membership on finance, asset management, project, and policy committees. Consulting assignments for non-profits have included strategic plan facilitation and development for multiple organizations; completion of a competitive landscape analysis; stabilizing financial and business operations for a community action program put into trusteeship by the probate court; and orderly transfers of assets from two failing organizations including serving as court-appointed receiver for one.

Organization
Neighborhood Housing Services of Greater Nashua, Inc.
Reference Name
Fred Mayer
Phone
603-881-9876
Address
Nashua, NH
Description of Work Done
Conducted a review of business operations and financial conditions for Neighborhood Housing Services of Greater Nashua, Inc. (NHSGN). The review indicated that the organization was at imminent risk of financial failure. Retained by NHSGN board to serve as Interim Executive Director and complete an orderly transfer of assets to other affordable housing organizations and closeout of business operations. Negotiated sale of one property with U.S.D.A. Rural Development Agency financing to provide funds for orderly transition and wind-up of NHSGN business operations. Negotiated changes to complex financing instruments (e.g., bank mortgages and low-income housing tax credit agreements) to facilitate assumption of those agreements by other entitties. Provided governance training and guidance to board throughout the process. Engaged and managed legal services to mitigate future risks associated with property transfers. Successfully transferred all assets while retaining their affordable status without any disruption to tenants of the properties.
Organization
Tri-County Community Action Program Inc.
Reference Name
Todd Fahey, Esq.
Phone
603-738-0346
Address
Concord, NH
Description of Work Done
Retained by Special Trustee to review financial management practices and operations in weatherization, fuel assistance, transit, elder services, Head Start, domestic violence, alcohol and other drugs treatment programs. Identified major issues in financial management due to lack of communication between central finance office and division managers. Transitioned organization from managing revenue on a cash basis and expenses on an accrual basis to a common accrual basis. Implemented cash management and forecasting practices to enable better management of accounts payable and receivable. Analyzed state contracting and payment procedures to allow better management of program work and invoicing to reduce cash outlays in advance of reimbursement. Discussed program funding dynamics with state officials to seek adjustments of both practices and reimbursement rates. Trained program managers in budgeting, invoicing, and receivables management to improve cash flow. Participated in briefing state officials and legislators regarding the status of Tri-County CAP, steps taken to improve operations and financial management, and capital investment required to stabilize the agency. In consultation with program managers and staff, identified changes to operational practices designed to increase efficiency and effectiveness of resource application. Assisted staff in implementing changes and measuring the effect of the changes to support further adjustments. Participated in interview and selection process for new CEO/Executive Director of organization.