Job Listing

Training Specialist & Pre-Service Coordinator, Child Welfare Education Partnership
 

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Summary of Position:

Reporting to and under the direction of the Child Welfare Education Partnership (CWEP) director, this position is responsible for the development, scheduling and delivery of pre-service training for foster and adoptive parents, relative caregivers, provider staff, and new child protection staff as required by the contract with the New Hampshire Division of Health and Human Services (NHDHHS). The Pre-Service Training Specialist consults and collaborates with CWEP staff and NHDHHS partners to create and revise curriculum for pre-service training and coordinate the delivery of that training whether in a face to face or online format. The Pre-Service Training Specialist will hire and supervise all instructors/trainers and provide the necessary support. Also, develops new and updates existing trainings in multiple delivery modalities and supports instructors to deliver those trainings with current teaching practices as required by the contract with the New Hampshire Division of Health and Human Services (NHDHHS).

This position is responsible for the development and support of online courses as well as resource development that supports excellence in teaching and learning. A solid working knowledge of current instructional design theory and practice particularly in relation to delivering online courses to adults. Ability to simultaneously manage multiple projects, meet project deadlines and communicate with stakeholders. Ability work in a team environment as well as independently on projects. Experience working with instructor from a variety of academic disciplines and technological skills.

Duties/Responsibilities

Program Development

• Recruit, interview, hire, and supervise adjunct instructors and co-trainers for the delivery of program courses.
• Manage course development process while assisting instructors to meet deadlines. Track the progress of each instructor and course and communicate areas of concern to the Director as needed
• Provide in person and/or at a distance support to instructor from DCYF, GSC and other partner institutions. Take into consideration the unique expectations, policies and procedures of specific departments or institutions.
• Collaborate with Curriculum Specialist, content experts, and instructors to create new caregiver trainings, update current trainings utilizing best practice standards.
• Oversee course planning, scheduling, and training site coordination to meet the needs of targeted audience and contractual obligations.
• Perform oversight of logistical matters pertaining to attendance, cancellations/rescheduling, preparation of materials, delivery of training and adequacy of facilities.
• Consult and collaborate with DCYF foster care licensing staff to develop schedules and coordinate training, including sites, instructors, dates, confirmations, and re-confirmations.
• Serve as substitute and back-up instructor.

Supervision

• Supervise and provide guidance to instructors and trainers in all aspects of their job responsibilities
• Create instructor staff support opportunities

Continuous Quality Improvement

• Perform quality assessment on online trainings and courses using established rubrics.
• Consult with instructor to identify improvements and enhancements for their courses including resources, learning objectives, activities, multi-media instructional assets and delivery techniques with attention to universal design principles.
• Monitor instructor feedback on classes and trainings. Follow-up on concerns..
• Provide email and phone support to all instructors and participants as needed.
• Evaluate trainings and make recommendations for improvements for future offerings.
• Review training evaluation data with Quality Assurance Specialist Supervisor on an annual basis to support Instructor development
• Identify, track, and assess community training needs
• Continually evaluate and assess all pre-service training curricula, (such as Foster and Adoptive Care Essentials (FACES), Relatively Speaking, etc.) and identify potential new materials for the enhancement of curricula.
• Perform ongoing assessments of delivery modalities to ensure maximum accessibility for caregivers and DCYF staff.

Program Representation

• Attend professional development opportunities to enhance and keep skills current.
• Collaborate with GSC Finance team to complete and submit financial data on a quarterly basis as support for billing to DCYF
• Attend and assist with all program conferences.
• Attend and present at DCYF meetings for the purpose of updating workers with Caregiver training information and course recruitment strategies.
• Provide support to CWEP Program Director and serve as proxy as needed.
• Attend and participate in CWEP leadership and staff meetings.
• Work collaboratively with GSC, DCYF staff to effectively meet the goals of the program.
• Meet and collaborate with Caregiver Training staff individually for supervision and project related purposes.
• Serve on committees and/or task forces as requested by Director.
• All other duties as assigned

Acceptable Minimum Level of Education

• Bachelor's degree

Acceptable Minimum Years of Experience

• 3-5 years

Other Minimum Qualifications                                         

• Master’s degree and two years’ experience in industrial or educational training programs, or Bachelor’s and 4 years. Must have extensive knowledge of the NH child welfare system and supervisory experience required.
• Excellent presentation, problem-solving, and interpersonal skills. Exceptional communication and group facilitation skills, strong organizational skills with close attention to detail. ability to work with teams, creativity, ability to take initiative and work independently is required

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Applicants must apply https://jobs.usnh.edu/postings/49417

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.