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Behavioral Support Coach

Community Action Partnership of Strafford County

Community Action Partnership of Strafford County is a 501(c)(3) private nonprofit organization established in 1965 under the provisions of the Equal Opportunity Act of 1964. We work with community, state and federal partners to assist children, families, low-income and elderly residents with their efforts to become or remain financially and socially independent through a variety of coordinated programs. Without the services provided by our agency, many local residents would be without a means to provide for their basic needs, including food, education, child care, utilities assistance, transportation, shelter and access to other services.

CAPSC offers a number of benefits including:

  • 403(b)
  • Medical coverage
  • Dental coverage
  • Earned time-off
  • Flexible spending accounts
  • Vision care coverage
  • Work/Life resources
  • Employee and Dependent life insurance
  • Disability insurance
  • 11 Paid Holidays a year

*Community Action Partnership of Strafford County is mandating the COVID-19 vaccination upon employment. You must provide proof of vaccination on the first day of employment*

*Community Action Partnership of Strafford County is mandating the COVID-19 vaccination upon employment. You must provide proof of vaccination on the first day of employment*


The HS/EHS Behavioral Coach:

The Behavioral Support Coach will be responsible for providing social-emotional learning support to teaching staff for center-based Head Start and Early Head Start programs. The Behavioral Support Coach will provide coaching related to the social-emotional wellness of the children by modeling positive language and positive interactions. The Behavioral Support Coach will utilize Trauma Informed Care to help foster a safe and supportive environment that builds positive relationships, secure attachments and overall emotional wellness of the program participants. 




  • Bachelor’s degree in Social Work, Psychology or related behavioral health field plus experience working with young children (ages 0-5); or bachelor’s degree in Early Childhood Education with experience working with children with mental health and challenging behaviors.   
  • Intermediate computer literacy including database management (TSG, Child Plus) and Microsoft Office.
  • Excellent communication, interpersonal and organizational skills are a must. Demonstrated ability to work in a dynamic environment and adapt to changing needs and priorities is also required for this position.
  • Ability to travel throughout Strafford County to client’s homes and different HS and EHS sites. 
  • Expectation that successful candidate will attend training and become reliable in designated assessment tools on a schedule developed in collaboration with management.
  • Expectation that successful candidate will attend training and become proficient in Practice-based Coaching on a schedule developed in collaboration with the management.
  • Expectation that successful candidate will attend trainings needed as determined by management.


  • Previous Early Head Start or Head Start experience, or experience in a classroom setting. 
  • Previous experience working with children and families with behavioral health challenges. Trauma informed care is a plus. 
  • Previous experience working with families from different socio-economic backgrounds and the ability to be culturally sensitive with every child/family. 


  • Develop and maintain positive, supportive relationships with HS and EHS classroom staff. 
  • Achieve and maintain reliability in teaching practices assessment tool specific to CAPSC Head Start and Early Head Start.
  • Develop a schedule for conducting classroom observations as a foundation for determining needs. 
  • Responsible for providing feedback in a supportive, instructional and non-judgmental way for learning and growth. This may include modeling, activities, reading material, or other resources as needed to guide learning.
  • Engages in interventions to include but not limited to: play-based interventions, social skills groups, modeling. 
  • Assists staff in supporting social-emotional activities and participation.
  • Follow-up on and be responsive to individual teaching staff requests for coaching services and document nature of training provided. 
  • Follow and support individualized behavioral care plans for children.
  • Orient new teaching staff around practice-based coaching and the role it plays in our program.
  • Provide teachers and parents with appropriate resources for social-emotional wellbeing.
  • Coordinate with existing practice-based coaches to plan and present small group workshops on relevant child development topics. 
  • Promote best practices in early childhood development and assessment based on Head Start Performance Standards, Creative Curriculum, State Childcare Licensing Guidelines, and other prescribed curricula used by the HS Program. 
  • Use reflective practice and additional strategies as needed to promote positive outcomes for the teaching staff and the children they work with. 
  • Audit sign in/out logs of special educators to ensure IEP services are occurring.
  • Support child, teachers and families with following IEPs.
  • Travel as needed between HS sites. 
  • Continue professional growth by participating in ongoing; ECE education, training programs, Trauma Informed Care trainings, workshops/conferences as budget allows, reading articles and professional journals pertaining to ECE and HS.   Distribute latest research-based resources and materials to teaching staff.
  • Participate in various meetings to include program meetings and collaborative meetings with other agencies as assigned.
  • Report any concerns for safety, health, or non-compliance to the HS Education Manager, the HS Senior Program Manager and/or Child & Family Services Director. Situations that constitute imminent safety concerns for children should be reported immediately.
  • Perform other duties as may be assigned by supervisors that are reasonably within the scope of duties listed above.
  • Develop concise documentation and engage in data collection and analysis as needed.


  • Be able to communicate effectively with supervisors, staff and childcare partners.
  • Good communication skills and ability to follow and give clear verbal and written instructions. 
  • Can listen with compassion and can speak to families, children and staff with empathy.


  • N/A


  • Ability to work independently, work a flexible schedule and travel throughout Strafford County.
  • Participates in the annual program self-assessment.
  • Respects confidentiality of information about agency staff, personnel issues, and other program operations.  
  • Strong commitment to maintaining confidentiality 
  • Plan, assign, coordinate, organize and prioritize work.
  • Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff and community members. 
  • Energetically engages people, issues and work.
  • Applies the highest ethical standards to themselves and others daily. 
  • Supports others in their efforts to be productive and effective and succeed in work and life.
  • Actively participates in teambuilding, which includes sharing ideas and mutual support of team members.  
  • Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done. 
  • Practices honest, respectful and direct communication as well as active listening. 


Valid Driver's License and insured vehicle (100/300 minimum coverage) for use on the job or acceptable alternative, driving record check, criminal record check, randomized drug screening.

Salary Type: Hourly
Salary Minimum: 19.11
Salary Maximum 19.11
Job Location:

Dover, Rochester, Farmington

Date Added: June 22, 2022

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