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Intake and Data Coordinator

Community Action Partnership of Strafford County

Community Action Partnership of Strafford County is a 501(c)(3) private nonprofit organization established in 1965 under the provisions of the Equal Opportunity Act of 1964. We work with community, state and federal partners to assist children, families, low-income and elderly residents with their efforts to become or remain financially and socially independent through a variety of coordinated programs. Without the services provided by our agency, many local residents would be without a means to provide for their basic needs, including food, education, child care, utilities assistance, transportation, shelter and access to other services.

CAPSC offers a number of benefits including:

  • 403(b)
  • Medical coverage
  • Dental coverage
  • Earned time-off
  • Flexible spending accounts
  • Vision care coverage
  • Work/Life resources
  • Employee and Dependent life insurance
  • Disability insurance
  • 11 Paid Holidays a year

*Community Action Partnership of Strafford County is mandating the COVID-19 vaccination upon employment. You must provide proof of vaccination on the first day of employment*


GENERAL DESCRIPTION

The Intake & Data Coordinator is responsible for the determination of eligibility, selection   and enrollment of children and families into all Child and Family Services programs as needed.

The Intake & Data Coordinator provides a variety of services including conducting intake meetings with families, assisting in determining program eligibility, and making referrals. Intake & Data Coordinator must comply with established policies and procedures. This position oversees the determination of eligibility, selection and enrollment of children and families into the Head Start Programs.  This position is customer service based and does not involve case management.

Requirements:

EDUCATION and/or EXPERIENCE

  •  High school diploma or its equivalent plus 2-3 years’ experience in social-services/non-profit or early childhood education preferred
  • A combination of experience of reception and intake within human services,  or outreach will be considered.
  • Experience working with low income families and connecting them to services. Experience with community outreach.
  • Prior experience and knowledge of early childhood programs and/or non-profit agencies is strongly preferred.
  • Intermediate to advanced computer literacy including: database management, data entry and reporting, Microsoft Word, Excel and Outlook.
Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Recruitment and Outreach:

All CFS Programs:

  • Assists in coordinating  all outreach and recruitment efforts for Child and Family Services programs to ensure full enrollment at all times.
  • Assists in reviewing and updating the annual recruitment plan and schedule and policies and procedures related to eligibility, selection, enrollment and outreach/recruitment.
  • Tracks all outreach and recruitment events and analyzes outcomes of each event as part of the annual recruitment plan.
  • Provides training to Child and Family Services staff on completing program applications.
  • Engage in regular contact and collaboration with the Head Start Management Team and Coordinators, Family Services Manager for state funded programs and the Childcare Program Director to ensure full integration of programs in recruitment and outreach planning.
  • Collaborate with the CAPSC Advancement Department to ensure all outreach methods and materials are in line with agency expectations.

Referral and Data

All CFS Programs:

  • Accepts and processes all referrals received from external agencies into all CFS programs.
  • Assigns all referrals to appropriate program.
  • Enters referrals and family information into appropriate databases per program and grant funding, including Empower.
  • Utilizes all software systems and becomes contact person for Child Plus for all reporting needs.

Eligibility, Selection and Enrollment:

Head Start and State Funded Home Visiting:

  • Processes applications, verifies and tracks eligibility of families based on applicable state and federal regulations.

Head Start Programs Only:

  • Conducts follow-up with families to ensure eligibility.
  • Utilizes data systems for data entry of child and family applications, waitlists, program transfers, withdrawals, income status of families and other data as it relates to eligibility and enrollment.
  • Coordinates with the Disabilities and Mental Health Services Coordinator to ensure that 10% of total enrollment is reserved for children with disabilities.

Monitoring and Reporting:

All CFS Programs:

  • Maintains, monitors and reports to Policy Council, Board of Directors, Child and Family Services Director and Management Team on enrollment, vacancies and wait lists.
  • Data entry using Childplus, QuickBase, FAP/EAP software and/or EmpowOR
  • Utilizes database reporting features to run reports as requested by the CFS Director and Management Team.
  • Provides training to Head Start staff on accurate data entry into the program database.
  • Initiates and assists with the Program Information report data collection.
  • Regularly reviews enrollment files for the Head Starts programs and audits the files with the Family Services Manager throughout each program year.

SUPERVISORY RESPONSIBILITIES

  • None

GENERAL EXPECTATIONS

  • Works cooperatively with the Management Team to ensure full integration of programs.
  • Plan, assign, coordinate, organize and prioritize work.
  • Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff and community members.
  • Energetically engages people, issues and work.
  • Applies the highest ethical standards to themselves and others on a daily basis.
  • Supports other in their efforts to be productive and effective and succeed in work and life.
  • Actively participates in teambuilding, which includes sharing ideas and mutual support of team members. 
  • Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done.
  • Practices honest, respectful and direct communication as well as active listening.
  • Respects confidentiality of information about agency staff, personnel issues, and other program operations. 

EMPLOYMENT SCREENING 

Valid Driver's License and insured vehicle (100/300 minimum coverage) for use on the job or acceptable alternative, driving record check, criminal record check, randomized drug screening. 

Salary Type: No salary data provided
Salary Minimum: 0.00
Salary Maximum 0.00
Job Location:

Dover, Rochester, Farmington

Date Added: June 22, 2022

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