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Program Manager- Willows

Families in Transition

Mission: To prevent and break the cycle of homelessness.

Our Aspiration:

To be the most effective and respected resource in the region preventing and breaking the cycle of homelessness.

Our Values:

  • Treating others with dignity;
  • Building collaborative relationships;
  • Empowering people

Our Core Strategy:

  • Pursuing evidence-based approaches to address the root causes of homelessness.
  • Meeting people where they are by providing essential needs while engaging clients in a transformative process to reach their fullest potential
  • Providing all the resources and support someone needs to prevent and break the cycle of homelessness; an
  • Building strong, collaborative relationships with our clients and partners to provide the best support possible.

*Families in Transition is an Equal Opportunity Employer*

 In Partnership with the Director of Substance Use Services, the Program Manager for the Willows Substance Use Treatment Center will plan and supervise all clinical and support staff, manage and provide direct clinical individual and group services, prepare and review case histories, arrange staff in-service training to increase skills for integrated therapeutic and case management of both substance use and mental health treatment. The Program Manager will work to achieve unified and common mission driven goals, conduct quality assurance and utilization review and develop and oversee treatment curriculum.


You also have access to benefits, including:

  • 5 weeks of PTO, accrual beginning on date of hire
  • 8 paid holidays
  • Medical insurance
  • Dental Insurance
  • Vision Insurance
  • Employer paid Life and Disability Insurance
  • 401k plan with company match
  • Employee assistance program (EAP)
  • Verizon wireless cell phone discount
  • Working Advantage/ Tickets at Work benefit program
  • 30% employee discount at Outfitters Thrift Store
  • Master's Degree (M.A., MSW, MS)
  • Flexible work schedule.
  • Maintain a professional appearance at all times.
  • Criminal Background Check
  • Valid Driver’s License
  • Pre-Employment Physical / 2 Step TB Test

Preferred Qualifications:

  • Licensed as Mental Health professional (i.e. LICSW, LCMHC) and/or MLADC
  • Conduct oversight and direct management of Willows Substance Use Treatment Center including client issues/grievances, electronic health record and quality of services.
  • Attend and facilitate team meeting weekly with staff to identify opportunities for improvement, resolve problems and direct and implement changes. Utilize team multi-disciplinary approach to provide best quality services to all participants.
  • Select, train, supervise, motivate and evaluate staff, which includes the yearly review for services provided and oversees the performance of supportive services staff.
  • Ensure compliance which includes quality control, auditing, efficiency/service delivery, electronic/written files and reporting.
  • Oversight of billing software and billing services.
  • Facilitate weekly Intensive Outpatient groups and recovery support groups. Developing and utilizing an evidenced based curriculum and therapeutic process/tools on a variety of relevant topics.
  • Provides individual and family therapy utilizing models/best practices as identified and trained by the agency for use in all programming.
  • Assist in the development of growth for the program through applying to various programs to build revenue and cliental.
  • Other duties as applicable through program development.
  • Supervision of Master-level and Bachelor’s-level interns, as applicable.
How to Apply:

Salary Type: Yearly
Salary Minimum: 65000.00
Salary Maximum 70000.00
Job Location:


Date Added: June 30, 2022

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