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Director of Quality & Compliance

Moore Center Services

Based in Manchester, New Hampshire, The Moore Center is a state and regional innovator with more than 50 years of experience in helping people become productive, fulfilled members of the community. Working closely with each individual, The Moore Center identifies unique needs and creates individualized programs to enhance that person’s quality of life and that of the community as a whole.

We are an award-winning leader recognized for providing high quality, cost-effective services with a personal, caring touch to individuals with developmental and intellectual disabilities and acquired brain injuries, as well as services to children and senior citizens and training for the human services workforce.

Compassion, commitment and community provide the foundation for all of The Moore Center’s initiatives and inspire our primary goal: Creating opportunities for a good life.

The Moore Center is one of New Hampshire’s largest human services organizations, providing services to over 2,000 individuals with intellectual and developmental disabilities and acquired brain disorders, as well as award-winning, innovative programs for children, adults and senior citizens.

We offer a wide range of employment opportunities, competitive wages, and a comprehensive, competitive benefits package with all full-time positions. We’re also committed to our employees’ professional growth. Our training and development programs enable employees to build careers while constantly improving the ways in which we serve our clients.
For more information visit

The Moore Center has a new opportunity for a Director of Quality and Compliance to lead our efforts to ensure conformity to and compliance with relevant federal, state, and local regulations, laws and contracts.  Oversee process of developing a comprehensive compliance and risk management. Interpret new regulations to provide clarity for leadership, staff and client representatives. Additionally review and update all policies, as well as develop new policies and procedures, in relation to compliance and risk management. Also responsible for distribution, posting and training of new policies.



  • Bachelor’s degree required (Master’s degree preferred) in health care administration, legal, or related field
  • Minimum of 5 years of experience in compliance in related field
  • 3 – 5 years of supervisory experience
  • Demonstrated knowledge of HIPAA regulations
  • Experience developing and implementing policies and procedures for program services
  • Working knowledge of Continuous Quality Improvement and LEAN processes

You will:

  • Review state, federal and local regulations, applicable laws, contracts and waivers to determine comprehensive plan to ensure all requirements are being met
  • Supervise Compliance Coordinator and Quality Coordinator, providing support, direction and clarity of function to each
  • Develop risk management strategies
  • Analyze internal operational process and procedures to ensure best practices for operating within legal and ethical guidelines and compliance with industry regulations
  • Run internal audits to check for adherence with external policies
  • Advise Senior Leadership Team (SLT) on business operations relating to investment, risks and any other policy development
  • Design methods for reporting and dealing with compliance breaches and ethical issues
  • Review and update policies and procedures
  • Maintain Agency’s Policy Manual
  • Oversee Agency investigations into breaches in protocols
  • Determine compliance metrics and establish a tracking system
How to Apply:

We offer a competitive salary plus a comprehensive benefits package including:

  • Medical and dental insurance, including Health Reimbursement Arrangement
  • Life insurance
  • Short and long-term disability insurance
  • Flexible Spending Account
  • Paid time off
  • Tax deferred savings plan (agency match of up to 4% after one year)


For more information and to apply please visit

Job Location:


Date Added: May 11, 2022

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