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CTI Specialist

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

This position is eligible for a $2,000 hiring bonus!

Job Summary:

Greater Nashua Mental Health is looking for a full-time CTI Specialist to join our Critical Time Intervention Team! The CTI Specialist supports clients in critical transition from hospital level care into the community, ensuring connection to services such as mental health, primary care, substance use and developmental services over a 9-month period in an attempt to reduce utilization of the emergency room and hospitals.

  • Bachelor’s degree in social work, psychology, rehabilitation, education or a related human services field. Or, an associate’s degree in social work, psychology, rehabilitation, education or a related human service field along with either two years of experience working with persons who have a serious emotional disturbance or serious mental illness, or two years of experience that provides an understanding of mental illness. Applicants that are in process of obtaining a degree may also be considered. Familiarity with community resources.
  • Valid Driver’s License is required.
  • 1-2 years of experience.
  • Knowledge of factors and effects of behavioral health disorders.
  • Knowledge of up-to-date principles and techniques of case management and functional support.
  • Ability to manage crises and connect clients with available and appropriate interventions and community resources.
  • Assist clients in applying for food stamps, housing, insurance and other needs.
  • Ability to establish and maintain effective therapeutic and professional relationships with clients served, family members, and behavioral health providers.
  • Engages with clients in the community with case management and functional support needs to ensure connection to primary care, mental health, substance use and/or developmental services over a 9 month period, in order to reduce readmissions and utilization of the emergency room.
  • Documents and reports engagements with and care of clients.
  • Meets clients in the hospital for pre-CTI (Critical Time Intervention).
  • Educates and supports referral sources in order to make appropriate referrals.
  • Supports program for fidelity requirements.
  • Attends CTI team meetings, statewide consultation meetings and trainings as necessary. 
How to Apply:

Why Join Us:

GNMH was voted the Number 1 Mental Health Provider in the Nashua area’s Best of 2021 contest! We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:


  • Choice of 2 health insurance plans
  • Health Reimbursement Arrangement
  • Health Plan Opt Out Benefit
  • Health Savings Account
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Group Life and AD&D Insurance
  • Short and Long Term Disability
  • Accident & Critical Illness Insurances
  • 403b Retirement Plan with Agency Match
  • Employee Assistance Plan
  • Generous Earned Time Off
  • Paid Extended Sick Time
  • 10 Paid Holidays + your birthday!
  • Bereavement Leave
  • Tuition Reimbursement
  • Supervision towards Clinical Licensure
  • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program


Apply online by visiting:


Job Location:


Date Added: April 29, 2022

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