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Coordinator of Community Based Services

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

Job Summary:

Greater Nashua Mental Health is looking for a full-time Coordinator of Community Based Services to join our Adult Services Team! The Coordinator of Community Based Services administratively manages a team within the Community Support Services Department. The team consists of Case Managers and Community Support Specialists. The Coordinator of Community Based Services is responsible for the Team’s performance on KPI’s, including productivity expectations and paperwork completion.  The Coordinator of Community Based Services oversees the professional development of direct reports and assists in ensuring that staff are provided adequate supervision and support with the ultimate goal being that clients are empowered to lead full and satisfying lives. In addition to managing team, provides direct support, education, and outreach to adult clients diagnosed with severe mental illness.

  • Bachelor’s Degree in Psychology, Social Work or related field.
  • 3-5 years of work experience
  • Ability to teach effectively.
  • Familiarity with community resources.
  • Strong collaborating skills and an ability to work effectively both independently and as part of a team.
  • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
  • Provides direct client services for at least 10 hours per week.
  • Assists consumers of mental health services with linkage to needed resources outside of the mental health center, including but not limited to medical, educational, and social services.
  • Completes all treatment plans, Adult Needs and Strength Assessments (ANSA), and Case Management Care Plans (CMCP) by due date listed in EMR.
  • Completes all Quarterly Reviews within a two-week window of the end date of the quarter being reviewed.  Completes all other documentation within 3 business days (with first day being date of service/completion).
  • Reviews staff documentation (Tx plans, ANSAs, CMCPs, Quarterlies, etc.), as necessary.
  • Provides feedback to facilitate the necessary learning for staff to be effective, as necessary.
  • Monitors team KPIs and meeting notes and manages CM OpenAccess Holds.  Provides the necessary support to her/his teams to ensure that th e team ismeeting or exceeding performance objectives.
  • Provides weekly, one-hour, individual supervision to direct reports and documents the content of the supervision sessions.
  • Prepares for and attends meetings, including team meetings (1x/week), 7 Prospect leadership meetings (weekly), community-based staff members' meetings (monthly), department meetings (bi-monthly), etc. And others as needed
  • Supports teams in navigating difficult times and challenges.  Checks in on teams and individuals, and models positive and professional behaviors.  Assists in organizing team building activities.
How to Apply:

Why Join Us:

GNMH was voted the Number 1 Mental Health Provider in the Nashua area’s Best of 2021 contest! We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:


  • Choice of 2 health insurance plans
  • Health Reimbursement Arrangement
  • Health Plan Opt Out Benefit
  • Health Savings Account
  • Flexible Spending Account
  • Dental Insurance
  • Vision Insurance
  • Group Life and AD&D Insurance
  • Short and Long Term Disability
  • Accident & Critical Illness Insurances
  • 403b Retirement Plan with Agency Match
  • Employee Assistance Plan
  • Generous Earned Time Off
  • Paid Extended Sick Time
  • 10 Paid Holidays + your birthday!
  • Bereavement Leave
  • Tuition Reimbursement
  • Supervision towards Clinical Licensure
  • Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program


Apply online by visiting:


Job Location:


Date Added: April 29, 2022

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