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Program Administrative Assistant

Krempels Center

Be part of a team making a significant impact on the quality of life of people living with acquired brain injury. Established in 2000, Krempels Center is an innovative, evidence-based community program for brain injury survivors. Our vision: Brain injury survivors are included, empowered, and inspired to participate in their communities. Services are provided at the Community Campus in Portsmouth, NH and online.

Krempels Center’s services are not funded through a traditional insurance model.  Thus, success is not measured by productivity, but by evidence-based interventions, program outcomes, and solicited feedback from our clients—who we call members.  Member self-determination, the ability to address members’ real-life needs over time and in a non-medical milieu, and a welcoming and supportive community, are hallmarks of our program.

Community Campus, Portsmouth, NH

The Program Administrative Assistant’s primary responsibility is to provide administrative support to the center-based and online programs. The Program Administrative Assistant supports and works with a strongly collaborative, professional team, in a busy and dynamic environment, and is responsible for both short and long-term tasks and projects. This position is 37.5 hours/week and is currently 3 days on-site and 2 days remote.


Education & Related Work Experience:

  • Bachelor’s Degree or equivalent work experience.
  • Minimum of one-year administrative experience, preferably in a non-profit setting.

Skills and Competencies Required:

  • Competent with Microsoft Office 365 including Outlook, Teams, Excel, and Word.
  • Strong skillset in learning, using, and troubleshooting IT and multimedia equipment.
  • Skills/experience with using Zoom and other videoconferencing platforms.
  • Experience with Salesforce or other contact management tools preferred.
  • Highly organized, with excellent attention to detail.
  • Proficient communication skills—interpersonal, verbal, and written.
  • Warm, professional, collaborative, and flexible in nature.
  • Strong time management, prioritization, and problem-solving skills.
  • Proven ability to produce high quality work in a busy work environment.

Work Environment / Physical Requirements:

  • Routine office environment.
  • Able to lift/maneuver up to 20 pounds on occasion, and at varying heights.
  • Occasional night / weekend work required.
  • Must have own transportation, a valid driver’s license, and adequate insurance.

Duties & Responsibilities:

General Operations

  • Provides daily programming assistance, such as materials, meeting space, scheduling, and technical needs, and all other duties as assigned.
  • Manages program supply inventory.
  • Manages cash account(s), including processing and documenting day to day account activity and monthly reconciliation.


  • Fields general calls and emails to the program department.
  • Assists with email, phone, and social media communications to interns, volunteers, members, family members, referral sources, and others to ensure the smooth execution of programs and services.
  • Assists with keeping program information on the website up to date.

Data and Information Management

  • Keeps databases up to date to meet day-to-day program needs.
  • Produces reports regarding program data and information.
  • Maintains up to date member and intern electronic files.
  • Reviews and organizes program photos in electronic files.
How to Apply:

Please email both a cover letter and resume with “Program Administrative Assistant” in the subject line to:  

Applications will be reviewed on a rolling basis.

Salary Range:

$16-$18.00 per hour depending on experience.

Job Location:

Portsmouth - Remote/Office Hybrid

Date Added: April 26, 2022

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