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Shelter Support Staff

Families in Transition

Mission: To prevent and break the cycle of homelessness.

Our Aspiration:

To be the most effective and respected resource in the region preventing and breaking the cycle of homelessness.

Our Values:

  • Treating others with dignity;
  • Building collaborative relationships;
  • Empowering people

Our Core Strategy:

  • Pursuing evidence-based approaches to address the root causes of homelessness.
  • Meeting people where they are by providing essential needs while engaging clients in a transformative process to reach their fullest potential
  • Providing all the resources and support someone needs to prevent and break the cycle of homelessness; an
  • Building strong, collaborative relationships with our clients and partners to provide the best support possible.

*Families in Transition is an Equal Opportunity Employer*

Are you looking for a FAST-PACED, EXCITING, and REWARDING career? If you are someone interested in working with the most vulnerable members of our community, you should consider joining our Shelter Support Staff team! Work at the LARGEST adult emergency shelter in the State of New Hampshire (138 beds) working with men and women experiencing homelessness. As a Shelter Support Staff member, you would be responsible for monitoring safety and the well-being of our shelter participants; monitoring and enforcing all policies including no substance use or illegal behaviors in the shelter; providing a safe, clean, and non-threatening environment to persons experiencing homelessness. Staff provide continuity of operations during their shifts which includes; coordinating bed assignments, ensuring a smooth intake process each night, supporting and triaging mental health crisis and monitoring the shelter are just a few responsibilities of this unique role. With full-time and part-time openings available on 1st, 2nd and 3rd shift, there’s never been a better time to join our FIT team. No previous experience required. Experience with mental health or substance use disorders appreciated. Join our team today!


Some of the many benefits of working at Families in Transition as a full time employee:

  • Making a difference in our community
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability & Life Insurance
  • 401K with company match
  • Verizon Wireless Discount
  • And so much more!

*Families in Transition is mandating the COVID-19 vaccination upon employment. You must provide proof of vaccination prior to the first day of employment*   

  • High school diploma or equivalent
  • Understanding and knowledge of housing safety concerns
  • Demonstrated proficiency in excellent customer service
  • Must be willing to work early mornings, evenings and weekends
How to Apply:

Salary Range:

$18.00 / hr

Job Location:


Date Added: May 6, 2022

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