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Program Assistant, Health care Coordination

Amoskeag Health

Amoskeag Health, formerly Manchester Community Health Center (MCHC), is a nonprofit 501(c) (3) federally qualified health center offering high-quality, comprehensive, and family-oriented primary health care and support services since 1993. Now known as The Dr. Selma Deitch Center for Children and Teens, Child Health Services (CHS) is the original pediatric practice of MCHC dedicated to improving the health and well-being of at-risk children. In June of 2019, all locations of MCHC consolidated under one name, Amoskeag Health.

Through all its programs, Amoskeag Health serves over 14,579 patients annually across four locations in Manchester.

Mission
To improve the health and well-being of our patients and the communities we serve by providing exceptional care and services that are accessible to all.

Vision
We envision a healthy and vibrant community with strong families and tight social fabric that ensures everyone has the tools they need to thrive and succeed.

Core Values
We believe in:
• Promoting wellness and empowering patients through education
• Fostering an environment of respect, integrity and caring where all people are treated equally with dignity and courtesy
• Providing exceptional, evidence-based and patient-centered care
• Removing barriers so that our patients achieve and maintain their best possible health

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Primary care, preventive care, outreach and enabling services at Amoskeag Health are supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Health Center Cluster grant number H80CS00571. This grant provides approximately 15% of total revenue.


The Program Assistant is responsible for: managing medical records associated with services including requests for medical records; management and sending of faxes regarding medical records; sending encounter data to BFCS (Bureau of Family Centered Services) following interagency guidelines. In addition, the Program Assistant works collaboratively with other members of the HCC Program team to:  design, conduct, and integrate outcomes of quality assurance activities into program operations. Reports programmatically to the Health Care Coordinators and administratively to the Director of Special Medical Programs at Amoskeag Health.

  • Must be organized, and detailed oriented, minimum high school education
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Strong customer service skills
  • Knowledge of medical terminology
  • Team player who has the flexibility to respond to change in priorities 
  • Ability to understand and maintain client confidentiality
  • Respectfully work with culturally and economically diverse population of families of children with special health care needs
  • Able to handle multiple priorities and able to work independently
Job Location:

Manchester

Date Added: January 13, 2022

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