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Head Start Family Advocate

Southwestern Community Services

Our Vision Southwestern Community Services seeks to create and support a climate within the communities of southwestern New Hampshire wherein poverty is never accepted as a chronic or permanent condition of any person’s life.

Our Mission SCS strives to empower low-income people and families. With dignity and respect, SCS will provide direct assistance, reduce stressors, and advocate for such persons and families as they lift themselves toward self-sufficiency. In partnership and in close collaboration with local communities, SCS will provide leadership and support to develop resources, programs, and services to further aid this population.


Southwestern Community Services (SCS), one of New Hampshire’s five community action agencies, has served the needs of Cheshire and Sullivan County citizens since 1965. SCS is a tax-exempt non-profit organization whose vision is to create and support a climate where poverty is never accepted as a chronic or permanent condition of any person’s life. SCS works to maintain awareness of the needs of the people in our communities. We provide a comprehensive range of services and advocacy programs—from housing to nutrition to education and more. Our programs are designed to have a measurable impact on poverty by covering the needs of children, families, and the elderly.

SCS offers competitive benefits including:  12 paid holidays; an hour paid-lunch, paid time off; health, dental, vision, life, and short-term/long-term insurance, 403(b) retirement plan, and ongoing professional development. Visit for the complete job description and printable SCS application.

SCS requires face coverings and full vaccination from COVID-19.

SCS is an EOE & a partner of the United Way

The Family Advocate provides on-going support to all families and children of Head Start.  Under the Supervision of the Family Services Community Partnership Manager, the Family Advocate will help families identify their strengths, challenges, and create achievable family goals.  The successful Family Advocate will be able make referrals to local community service providers and to act as a resource for families when they are in need of support.  The Family Advocate arranges and attends monthly parent meetings that include opportunities for Family Engagement that include parent workshops, trainings and education.  The Family Advocate is responsible for maintaining a data base system (Myheadstart) that will accurately reflect all confidential documentation of child health records, case notes, and family files.  In addition, the Family Advocate maintains in-kind paperwork, monthly reports and PIR (program information utilizing Myheadstart), and when needed performs child health screenings, and documents all results in the data base system. The Family Advocate works in conjunction with the Head Start Manager’s Office and Consultants.  Head Start promotes ongoing professional development and family advocates are required to attend various training opportunities and staff meetings.  Family Advocates must become familiar and adhere to NH State Child Care Licensing Rules and Head Start Performance Standards.

  • Bachelor’s degree in Social Work, Human Services, Family Services, Counseling,  or a related field
  • Must pass NH State License Quick Check and must pass finger printing and criminal record check before hire.
  • Certification in child first aid and CPR (program will provide upon hire)
  • Experience with working pre-school children and  families (Head Start experience preferred)
  • Computer experience is a must 
  • Maintain Confidentiality at all times
  • Creativity, flexibility, and a positive attitude working with children and families
  • A knowledge, understanding and acceptance of low-income families
  • A general knowledge of community social service resources (training will be provided to increase knowledge)
  • Dependable, self-starter, and ability to manage time
  •  Social services experience (preferred)
  • Availability to travel within Cheshire counties for home visits, meetings and trainings
  • Available and willing to work a flexible schedule based on family and center needs
  • Must Work closely with the Teaching Team to provide comprehensive services to all families
  • Attend weekly staff meetings
  • Must be Willing to step in the classroom or kitchen when needed
  • Perform other essential duties and responsibilities as assigned
How to Apply:

Submit a letter of interest, resume and 3 references to: Ella Weber at

Only those applicants selected will be contacted 

SCS is an EOE and a partner of the United Way

Salary Range:


Job Location:


Date Added: January 11, 2022

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