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Medical Office Assistant

Greater Nashua Mental Health

Established in 1920, Greater Nashua Mental Health has as its mission: empowering individuals to lead full and satisfying lives through treatment and support. Our agency provides comprehensive, evidence-based behavioral health services for individuals with mental health and/or substance misuse disorders. We offer a wide array of services in office and community settings, serving adults and children.  As the State-designated Community Mental Health Center for Southern Hillsborough County, we serve everyone who walks in our doors, and no one is ever turned away due to the inability to pay for services.  Without our agency, many of the most vulnerable members of our community would not have access to critically needed behavioral health care.   We believe that by respecting people as they are, we can help them to become all that they wish to be.

Job Summary:
Greater Nashua Mental Health (GNMH) is looking for a full-time Medical Office Assistant to join our team! The Medical Office Assistant brings clients from the waiting area to clinical space, and collects a complete set of vital signs, documenting the results in the EMR. The Medical Office Assistant supports the department by maintaining and ordering necessary supplies and acts as liaison between agency and outside laboratories.

Duties & Responsibilities:
• Ushers clients from the waiting room, collects a complete set of vital signs prior to client appointment with prescriber, and documents the results promptly into the EMR.
• Collects samples of bodily fluids as necessary for genetic testing and drug screening, setting up both instant and send-out interpretation of results.  Enters orders into respective online portals, including client insurance information.
• Obtains laboratory results from a variety of sources, and prints and /or records, as appropriate in EMR and/or REMs.  Maintains a list of clients in Clozapine REMS and ensures that clients complete lab work at required intervals. 
• Acts as the liaison between the prescriber, families, and staff, as appropriate.
• Assists the nursing staff in outreach to clients and fellow staff, including sending ACT team members a summary of weekly appointments.
• Coordinates the ordering and storage of supplies utilized by the nursing department.
• Performs other duties or special projects as required or as assigned. 

• High School Diploma or GED equivalent.
• Ability to accurately collect and measure all required vital signs preferred, otherwise training can be provided.
• Proficiency in using EMR and other online systems.
• Knowledge of Microsoft Office products (Email, Word, EXCEL).
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:
• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Supervision towards Clinical Licensure
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

How to Apply:

Apply online by visiting:

Job Location:


Date Added: November 23, 2021

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