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Community Care Coordinator

SOS Recovery Community Organization

Our Mission:

The mission of SOS Recovery Community Organization is to reduce stigma and harm associated with substance use and misuse by providing safe space and peer based supports for people in all stages of recovery.

Our Vision:

SOS Recovery Community Organization envisions a world where recovery from addiction to alcohol and other drugs is possible and widely embraced through low-barrier access to inclusive and respectful support, and where all who seek long-term recovery have access to the care and resources they need to achieve their self-defined goals.

Who are we?  We are a community based peer organization.  Our values, much of our governance, our strategic direction, our programming and everything about SOS Recovery Community Organization is driven by the community and those we serve.  We are made up of a small staff who are here to provide the framework and structure for our community to drive our programs, services and offerings. 

Our services are primarily driven and run by volunteers who are made up of individuals in recovery, family members, friends and loved ones of those in recovery, or those who may be still struggling with substance misuse, as well as allies in the community.  Much like recovery we are a diverse group with empathy, compassion and a deep passion for all that we are doing to provide a safe supportive environment for those impacted by problematic drug and alcohol use.  We have learned that those struggling with substance use are our parents, our brothers, our sisters, friends, neighbors and co-workers and, likewise, the recovery community is represented by all of those at SOS Recovery Community Organization.

SOS is a Program of Greater Seacoast Community Health which is made up of Goodwin Community Health ,Families First of the Seacoast, Lilac Pediatrics and SOS Recovery Community Organization.   We are a comprehensive Federally Qualified Community Health Centers in the Seacoast area of New Hampshire. We are a leader in the health care community recognized for our high quality care and support services. Our current open positions are below.r

We value a work environment that motivates and inspires talented individuals to excel in their professions. We hold to the values of teamwork, service, excellence, meaningful work, honesty and integrity. We pride ourselves on offering opportunities for personal and professional growth while realizing the success of each individual accomplishment as valued members of the Greater Seacoast Community Health team.

We offer a comprehensive benefits package, which includes health and dental with an agency subsidy for those who qualify and center paid group term life and STD. Many Voluntary benefits are available as well, including, but not limited to LTD, Vision, Flex Plan, Prepaid Legal, Discounted Auto and Home, 401(k), and a generous earned time benefit, to those who qualify.

Greater Seacoast Community Health is an Equal Opportunity Employer (EOE) and considers all applicants without regard to race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Qualified Veterans are encouraged to apply.


The Community Care Coordinator (CCC) is a 32 or 40 hour full-time position and will focus on coordination of care for individuals who are experiencing instability with housing and those vulnerable and marginalized in the community.  Outreach into encampments in the community as well as engagement in syringe service programs and sheltering programs will be required. The CCC will be focused on connecting individuals with basic needs as well as harm reduction services and with the supports of SOS recovery support services when appropriate. This position will not require individuals to seek abstinence but instead will truly meet individuals where they are at and promote individual strength-based approaches that support self-defined wellness goals. 

Requirements:

High School Diploma/GED, Associates Degree or equivalent preferred with a minimum of 1 year in addiction field, peer-recovery supports, social policy, social work, criminal justice, marketing and communications, public health, or related field.  Individuals with lived experience in recovery from substance use disorder, with previous criminal justice involvement, and/or with lived experience with housing instability are preferred. Previous work or extensive volunteer experience with individuals experiencing housing instability and those experiencing homelessness is required.  A knowledge of care coordination and the local social service partners is necessary.  Preference will be given to SOS RCO volunteers who have documented hours of peer-assisted  recovery  experience. Certificate of completion for 30 Hour Art and Science of Peer Assisted Recovery curriculum or (CCAR) Recovery Coach Academy or equivalent as well as  Ethical Considerations for Peer-Assisted Recovery training or equivalent is required. A State of NH, Certified Recovery Support Worker (CRSW) credential is preferred and will be required within 6 months of hiring. Formal training and proficiency in Motivational Interviewing skills will need to be demonstrated within 12 months of hiring. Working knowledge of a variety of addiction recovery modalities and ability to articulate, support and respect the delivery of multiple pathways of recovery and support harm reduction strategies in a community based setting is required. Flexibility is required as weekly schedule will vary and will regularly include Saturdays and weeknight evenings until 8 pm.   SOS demands diversity, equity and inclusion in our workplace.  Our workplace culture is one that identifies that policies that prohibit discrimination are not sufficient and we expect our staff to be anti-racist in their work.  We support inclusion for Black, Indigenous, and people of color as well as the LGBTQ+ community in our workplace, programs and services and we have an expectation that all staff are aligned in those efforts around diversity, equity and inclusion.

Responsibilities:

The CCC will be expected to provide care coordination for individuals who are experiencing transitions and are either experiencing homelessness or unstably housed.   This position will identify unmet basic needsand connect individuals to resources and referrals that will assist in meeting those needs.  An understanding of how to assist individuals in obtaining identifcation, apply for medicaid with NH Dept of Health and Human Services wil be necessary.  Knowledge and ability to connect individuals to local housing programs, assist with application processes and knowing the resources for transitional housing and the ability to connect with sheltering options is necessary.  Support and understanding of harm reduction services in the area and willingness to connect people who use drugs and alcohol to those resources as well as connection to the Doorway system and treatment options for individuals who struggle with mental health and problematic drug and alcohol use.  It is expected that the applicant understand local behavioral and mental health services, particularly for those with medicaid/medicare and/or those uninsured.  Some knowledge of identifying options for food insecurity such as food pantries, soup kitchens, and other nutritional resources.

The CCC will demonstrate a clear understanding of diversity, equity and inclusion and will be motivated to identify marginalized and vulnerable individuals that may identify as Black, Indigenous, and people of color as well as those who identify as part of the LGBTQ+ community.  The CCC will work intentionally to create wrap around supports for those populations as well as gain an understanding of sex work in our communities and supporting those who may be engaged in sex work and the intersections of gender based violence.  CCC will assist in working both in the recovery community centers and in the local community with individuals in need of services.  CCC’s will be expected to supervise volunteer leaders. The Community care coordinator will engage in outreach to partner agencies as well as assist in training volunteers to provide outreach to partners.  The CCC will assist in updating policies and procedures within the RCO and RCC’s supporting the Director and Operations Manager.  CCC’s will also be expected to assist, as needed, with special events.  CCC will be expected to provide care coordination and crisis navigation for individuals as needed offsite and with contracted agencies. CCC’s should expect to be involved in documentation for those services and have basic computer skills with experience with Microsoft Word and Excel. 

How to Apply:

Please forward your resume and cover letter to info@sosrco.org

Salary Range:

$17-18/hr

Job Location:

Rochester

Date Added: November 3, 2021

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