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Vice President, Quality Improvement

Foundation for Healthy Communities

The Foundation for Healthy Communities collaborates with hospitals, community partners, state departments and insurers on statewide initiatives that improve the health and health care for all New Hampshire residents and their families.

The Foundation for Healthy Communities (FHC) is a non-profit organization that works statewide to improve health and healthcare through innovative partnerships with both individuals and organizations.  Founded in 1968 as an education and research organization for the New Hampshire Hospital Association (NHHA), the Foundation was reorganized in 1995 to meet the needs of a changing healthcare system. The Foundation is led by a board of directors with a broad range of expertise which guides its strategic and programmatic efforts.   Today, the Foundation is a partnership between New Hampshire hospitals, health plans, home care agencies, community organization and other healthcare stakeholders focusing on quality of care, access to health services, and prevention as the major priorities of work, aligning with the Foundation’s mission of improving total population health for all communities. 

In its work with partners statewide, the Foundation’s key objectives are to improve total population health by promoting innovative, high value quality practices within organizations and communities; to lead change strategies that educate, create and sustain healthier communities and make the healthy choice the easy choice; and to promote access to affordable health care and resources that support the well-being of all people.


Essential Duties:

Provide leadership and support in the areas of quality, patient safety and performance improvement to hospitals, chief executives, physician leadership and hospital boards.  Lead the development and implementation of strategies to advance the quality performance of hospitals.  Advance the strategic goals of the Foundation for Healthy Communities by working in partnership with the FHC Executive Director to provide leadership to the FHC team and support the advancement of organizational goals.  Foster collaborative relationships between key stakeholders to advance quality improvement goals.  Advise, guide, and support the New Hampshire Hospital Association (NHHA) on public policy issues related to quality and patient safety.

 

Skills and Knowledge:

  • Expertise in hospital quality improvement department goals, metrics, and strategies.
  • Contribute to the NHHA and FHC organizational missions and strategic plans as a member of the senior leadership team.
  • Work in partnership with the FHC Executive Director to implement the organization’s strategic goals, manage operations, support grant applications and management, and foster a team-based culture.
  • Excellent facilitation, communication, and collaborative management skills.
  • Participate in the Internal Coordination Team meetings with NHHA President, NHHA Executive Vice President and FHC Executive Director.
  • Serve as the Administrator for the NH Health Care Quality and Safety Commission.
  • Working with the Senior Director of Rural Quality Improvement, ensure staff support and engagement at the following quality groups:
    • Liaison to the Bureau of Survey and Certification staff, managing reporting of adverse events, representing hospital concerns, distributing lists of events, and reviewing the annual report.
    • NH Fatality Review committees, including Child Fatality, Maternal Mortality, Sudden Unexpected Death in the Young, and Sudden Unexpected Infant Death
    • NH Falls Risk Reduction Task Force
    • Age-Friendly Health Systems
    • Health Care Associated Infections Technical Advisory Workgroup
    • NH Antimicrobial Resistance Advisory Workgroup
    • CMO, CNO, and Case Management Peer Networking Groups
    • Patient and Family Engagement and Patient Experience Networking Group.
  • Expertise in quality improvement/quality assurance models.
  • Supervise and support the Senior Director and Coordinator of Rural Quality Improvement to ensure activities are aligned and mutually supportive to meet the needs of member hospitals as they relate to regulatory compliance, quality and safety standards, and management of grant requirements and deliverables.
  • Supervisory responsibilities to the Patient and Family Engagement Director.
  • Strong customer service and communication skills.
  • Understanding of CMS, DNV, Joint Commission, and other health care regulating entities.
  • Ability to work in a diverse team with competing priorities.
  • A commitment to health equity.
  • Other duties as assigned.
Requirements:

Master’s Degree in health care related field.

10 years experience in quality improvement or health care management.

Public health and/or clinical knowledge preferred.

This position is full-time exempt, benefits eligible and is office based in Concord.  The position reports to the President of the New Hampshire Hospital Association.

Interested candidates may apply by supplying a cover letter and resume to Sally Reifsnyder at sreifsnyder@nhha.org by July 26, 2021.

Responsibilities:

Provide leadership and support in the areas of quality, patient safety and performance improvement to hospitals, chief executives, physician leadership and hospital boards.  Lead the development and implementation of strategies to advance the quality performance of hospitals.  Advance the strategic goals of the Foundation for Healthy Communities by working in partnership with the FHC Executive Director to provide leadership to the FHC team and support the advancement of organizational goals.  Foster collaborative relationships between key stakeholders to advance quality improvement goals.  Advise, guide, and support the New Hampshire Hospital Association (NHHA) on public policy issues related to quality and patient safety.

How to Apply:

Interested candidates may apply by supplying a cover letter and resume to Sally Reifsnyder at sreifsnyder@nhha.org by July 26, 2021.

Job Location:

Concord

Date Added: July 13, 2021

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