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Intake Coordinator

Community Action Partnership of Strafford County

Community Action Partnership of Strafford County is a 501(c)(3) private nonprofit organization established in 1965 under the provisions of the Equal Opportunity Act of 1964. We work with community, state and federal partners to assist children, families, low-income and elderly residents with their efforts to become or remain financially and socially independent through a variety of coordinated programs. Without the services provided by our agency, many local residents would be without a means to provide for their basic needs, including food, education, child care, utilities assistance, transportation, shelter and access to other services.

***$500 Sign-on Bonus***

CAPSC offers a number of benefits including:

  • 403(b)
  • Medical coverage
  • Dental coverage
  • Earned time-off
  • Flexible spending accounts
  • Vision care coverage
  • Work/Life resources
  • Employee and Dependent life insurance
  • Disability insurance
  • 11 Paid Holidays a year

General Description

The Intake Coordinator is responsible for the determination of eligibility, selection and enrollment of children and families into all Child and Family Services programs as needed.
The Intake Coordinator provides a variety of services including conducting intake meetings with families, assisting in determining program eligibility, and making referrals. Intake Coordinator must comply with established policies and procedures. This position is customer service based and does not involve case management.


• High school diploma or its equivalent plus 2-3 years’ experience in social- services/non-profit or early childhood education preferred
• A combination of experience of reception and intake within human services, or outreach will be considered.
• Experience working with low income families and connecting them to services. Experience with community outreach.
• Prior experience and knowledge of Head Start and Home Visiting programs and/or non-profit agencies is strongly preferred.
• Intermediate to advanced computer literacy including database management, data entry and reporting, Microsoft Word, Excel and Outlook.

Essential Duties and Responsibilities

Recruitment and Outreach:

All CFS Programs:
• Assists in coordinating all outreach and recruitment efforts for Child and
Family Services programs to ensure full enrollment at all times.
• Assists in reviewing and updating the annual recruitment plan and schedule and policies and procedures related to eligibility, selection, enrollment and outreach/recruitment.
• Tracks all outreach and recruitment events and analyzes outcomes of each event as part of the annual recruitment plan.

Eligibility, Selection and Enrollment:
Head Start and State Funded Home Visiting:
• Processes applications, verifies and tracks eligibility of families based on applicable state and federal regulations.

Head Start Programs Only:
• Conducts follow-up with families to ensure eligibility.
• Utilizes data systems for data entry of child and family applications, waitlists, program transfers, withdrawals, income status of families and other data as it relates to eligibility and enrollment.
• Coordinates with the Disabilities and Mental Health Services Coordinator to ensure that 10% of total enrollment is reserved for children with disabilities.

Monitoring and Reporting:
All CFS Programs:
• Maintains, monitors and reports to Policy Council, Board of Directors, Child and Family Services Director and Management Team on enrollment, vacancies and wait lists.
• Data entry using Childplus, QuickBase, FAP/EAP software and/or EmpowOR
• Utilizes database reporting features to run reports as requested by the CFS
Director and Management Team.
• Provides training to Head Start staff on accurate data entry into the program database.
• Initiates and assists with the Program Information report data collection.
• Regularly reviews enrollment files for the Head Starts programs and audits the files with the Family Services Manager throughout each program year.

How to Apply:

If you are interested in this position, please submit your resume to

Salary Range:


Job Location:


Date Added: July 7, 2021

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