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Residential Case Manager


Headrest supports individuals and their families, friends and neighbors affected by substance use, navigating recovery, or in crisis, by providing effective programs and treatment options that support prevention and long- term recovery.  Headrest will never turn anyone away.

This position advances Headrest’s mission by supporting residents in recovery from substance use disorder to complete their treatment goals and achieve successful re-entry into the community.

  • Certified Recovery Support Worker, State of NH, or working toward that certification completion within 6 months of hire.
  • Associates or Bachelor Degree in related field or an equivalent level of education and/or experience.
  • Experience in substance use disorder treatment in a residential setting preferred.
  • Strong organization and communication skills.
  • Physical Requirements:  Ability to climb stairs (safety drills, etc); lift and carry up to 25 pounds.  Hold a valid driver’s license in good standing in order to safely transport clients to appointments or meetings as needed. 

Responsibilities and Specific Duties: 

Direct Client Services

  • In collaboration with other program staff and clients, ensure the safety of residents living at Headrest.  Health and safety functions include but are not limited to:  administering drug testing (urine analysis) upon intake and on-going random drug screening; supervising and documenting administration of residents’ medications in accordance with policies and procedures, supervising emergency building evacuations.
  • Under the direction of the Clinical Director conduct screenings, intakes and assessments.
  •  Develop and implement individualized client treatment plans to address recovery issues and goals.   
  • Provides case management for clients to assist them in accessing additional health and community services. 
  • Supervise residents in overall house rules to ensure that all rules and assignments are consistently and fairly enforced. 
  • Facilitate house groups meetings and provide individual counseling services according to the individual resident’s treatment plan and/or referrals for other services.
  • Provide transportation for clients to program sanctioned activities.


  • Maintains accurate and timely documentation of all client contacts according to Headrest practices and contractual obligations as directed by the Clinical Director. 
  • Attends and participates in weekly clinical supervision meetings.
  • Maintains the cleanliness of the Residential Office.

Other Duties

Headrest is a service organization with a relatively small number of employees, requiring flexibility and cooperation among all staff.  Employees will need to complete other duties as assigned in order to provide quality community services. 

How to Apply:

Please send resume and cover letter to: Cameron Ford, Executive Director

Salary Range:

$16.00-$24.00 DOE

Job Location:


Date Added: July 2, 2021

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