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Temporary Case Manager

Family Promise of Greater Concord

Family Promise of Greater Concord is an affiliate of the national Family Promise organization, an interfaith nonprofit organization started in Union County, NJ, committed to helping homeless families nationwide achieve lasting independence. We opened our doors in Concord in the fall of 2015, partnering with the local community, social service agencies, and a large network of amazing faith-diverse volunteers from local surrounding places of worship. Together, we provide shelter, meals, hospitality, and professional wraparound case-management staff to address families' immediate needs and help them move into stable housing. 

Job Description

Duties and Responsibilities:

  • Work three 8 hour days. Hours are 8-4 or 9-5pm and candidate must be able to work Mondays. Currently the schedule is M,W and F
  • Work with current in a case management role. This includes working to identify such things as a working budget, tracking of expenses, employment opportunities, housing opportunities, connection to resources, childcare availability, etc.
  • Mediate with current families to address any issues within the program dynamic
  • Partnering with another case manager who works Tuesdays and Thursdays utilizing good communication skills so that both parties stay up to date
  • Meet with graduated families as the 'Us and You...Follow Through' case manager. Meetings will include, but not be limited to budgeting, setting goals, connections to resources and tracking progress
  • Be a liaison between our interfaith host sites and enrolled families
  • Make occasional on-site visits to the families and the 'settling in' of new families on site
  • Be willing to participate in clean up of the Day Center at times and be a team player. One occasion organizing donations that come in
  • Good organizational and communication skills is a must
  • Experience working with families in challenging situations is a plus
  • Knowledge of Merrimack County is preferred, but not essential
  • The ability to maintain strong, healthy boundaries in an empathetic way
  • The ability to be flexible as each day differs with responsibility
  • The ability to multitask and prioritize
  • The ability to be a team player
  • The ability to be self-directed/self-starter and reliably work without day to day on site supervision
  • Motivation to take on additional community involvement projects and solve problems
  • Comfort in a fast-paced environment working with 3-4 families at most times

See above. This position may have the potential to become a permanent position if the individual is the right fit. 

How to Apply:

Send your resume to the following email along with a cover letter outlining your experience in case management. 

Salary Range:

$17 per hour

Job Location:


Date Added: May 24, 2021

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