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Project MGR of Innovation in Health Information Technology

Amoskeag Health

Amoskeag Health, formerly Manchester Community Health Center (MCHC), is a nonprofit 501(c) (3) federally qualified health center offering high-quality, comprehensive, and family-oriented primary health care and support services since 1993. Now known as The Dr. Selma Deitch Center for Children and Teens, Child Health Services (CHS) is the original pediatric practice of MCHC dedicated to improving the health and well-being of at-risk children. In June of 2019, all locations of MCHC consolidated under one name, Amoskeag Health.

Through all its programs, Amoskeag Health serves over 14,579 patients annually across four locations in Manchester.

To improve the health and well-being of our patients and the communities we serve by providing exceptional care and services that are accessible to all.

We envision a healthy and vibrant community with strong families and tight social fabric that ensures everyone has the tools they need to thrive and succeed.

Core Values
We believe in:
• Promoting wellness and empowering patients through education
• Fostering an environment of respect, integrity and caring where all people are treated equally with dignity and courtesy
• Providing exceptional, evidence-based and patient-centered care
• Removing barriers so that our patients achieve and maintain their best possible health

This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

Primary care, preventive care, outreach and enabling services at Amoskeag Health are supported in part by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the Health Center Cluster grant number H80CS00571. This grant provides approximately 15% of total revenue.

The Project Manager of Innovation in Health Information Technology (Project Manager) supports the mission of Amoskeag Health by providing project leadership for any assigned project, small or large, including third party vendor implementation, enhancements and upgrades, and internal technical projects. Project Managers scope, plan, oversee and document all aspects of multiple concurrent projects with varying degrees of complexity within the organization. This role regularly consults with CFO/CAO and other executive sponsors as needed to ensure the scope and direction of each project is on schedule, collaborating across the organization for support. Project Managers work closely with project champions and leadership to achieve successful project execution and assist with resource management of cross-functional teams. This is a full-time, 40 hours/week position.

Job Relationships:
1. Responsible to the CFO/CAO, but has frequent contact with leadership and staff.
2. No direct reports

Essential Duties and Responsibilities:
• Scoping and requirements gathering for assigned projects
• Building, managing, and organizing appropriate project plans for any assigned projects. These plans will encompass clearly defined goals and clearly defined roles of project team members.
• Developing, maintaining, and revising all project materials
• Identifying relevant stakeholders and building communication strategies to ensure project deliverables are on time, within budget, and meet desired outcome metrics
• Providing coordination among multiple parties who may be participating in technical projects (vendors, Amoskeag Health employees and external partners). Project Manager will ensure there is open and clear communication and expectations among the parties.
• Collaborating with and supporting project team members and other stakeholders on project management strategy, timeframes, and specific outcomes to be achieved. Ensure that there is balanced participation and participants expectations are clearly established.
• Project Manager must value diversity and manage conflicts as they arise in order to maintain a positive team atmosphere.
• Track progress of projects and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
• Develop appropriate training materials and coordinate training sessions as necessary to ensure successful implementation at all levels within the agency
• Identifying, escalating, and mitigating project risks and issues, communicating project status, and negotiating changes in project scope, resources, or timeline to ensure that the project team and leadership are satisfied with project results
• Employing change management strategies and tactics
• Working closely with project sponsors, Amoskeag Health management, and other stakeholders to ensure that projects and project tactics align with Amoskeag Health’s strategic goals
• Providing excellent customer service to project team and to other external and internal project stakeholders
• Assisting in establishing and maintaining organizational project management methodology and procedures
• Collaborate on process improvements within teams and participate in process improvement efforts
• Other duties as assigned

Knowledge, Skills and Abilities:

In addition, individual must possess this knowledge and these skills and abilities or be able to explain and demonstrate that the individual can perform the primary functions of the job with or without reasonable accommodation using some other combination of skills and abilities and to possess the necessary physical requirements with or without the aid of mechanical devices to safely perform the primary functions of the job.

1. Physical requirements include ability to extend hand(s) and arm(s) in any direction; pick, pinch, type or otherwise work primarily with fingers; stand for sustained periods of time and move about on foot to accomplish tasks, raise objects from a lower to a higher position or move objects horizontally from position to position; apply pressure to an object with fingertips; sustain substantial movement of wrists, hands and/or fingertips.
2. Ability to express or exchange ideas by means of the spoken word.
3. Ability to receive detailed information through oral communication and make fine discrimination in sound.
4. Ability to interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems; to work with frequent interruptions and to respond appropriately to unexpected situations. Excellent listening skills.
5. Ability to exert up to twenty (20) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, punch, pull, or otherwise move objects. Primary functions involve sitting, as well as stooping, kneeling, crouching, and reaching; walking, particularly for long distances, and standing for sustained periods of time.
6. Visual acuity sufficient for work which deals largely with visual inspection involving small anatomical or physiological details as well as the whole patient, preparing and analyzing data and figures, accounting, computer terminal operation, extensive reading, and visual inspection involving small parts/defects.
7. Excellent written, verbal communication and social skills.
8. Ability to endure periods of heavy workload or excessive stress.
9. Ability to wear equipment such as safety glasses, gowns, etc.
10. Knowledge of data base and spreadsheet software systems. Computer skills preferred and basic financial skills, as well as analytical skills for trend and situational analysis desired.
11. Ability to transport self to meetings, event and affiliated vendors.
12. Not substantially exposed to adverse environmental conditions.
13. Based on the mental requirements of the position, please check below the ADA statement that best fits the position. Choose ONLY ONE from below:

? Requires the ability to understand and follow simple instructions and to use simple equipment involving few decisions.
? Requires the ability to perform repetitive or routine duties working from detailed instructions and understand procedures. Requires the making of minor decisions.
? Requires the ability to plan and perform diversified duties requiring an extensive knowledge of a particular field and the use of a wide range of procedures. Involves the exercise of judgment in the analysis of facts and conditions regarding individual problems or transactions to determine what actions should be taken within the limits of standard practice.
? Requires the ability to plan and perform a wide variety of duties requiring general knowledge of policies and procedures. Requires considerable judgment to work independently toward general results, devising methods, modifying or adapting standard procedures to meet different conditions, making decisions based on precedent and policy.

? Requires the ability to plan and perform difficult work where only general methods are available. Involves highly technical or involved projects, presenting new or constantly changing problems. Requires outstanding judgment and initiative in dealing with complex factors not easily evaluated, also making decisions for which there is little precedent.
? Requires the ability to plan and perform complex work that involves new or constantly changing problems where there is little accepted method or procedure. Involves participation in the formulation and carrying out of policies, objectives and programs for major divisions or functions. Considerable ingenuity and exceptional judgment required to deal with factors not easily evaluated, interpret results and make decisions carrying a great deal of responsibility. Direct and coordinate the work of subordinate supervision in order to attain objectives.

• Bachelor’s Degree (Healthcare, Health Informatics preferred) or a combination of college education and 5-7 years of relevant experience
• Minimum 2 years of experience in project management, preferably in a healthcare and/or IT setting, including 2,000+ hours leading and managing projects
• Project Management Professional (PMP) Certification required
• Certification in agile, scrum, waterfall, lean or other methodologies preferred
• Must have technical aptitude to fully understand and gain the necessary knowledge required to effectively collaborate with members
• Proficiency in Smartsheet, Microsoft Project or similar system preferred
• Strong analytical, problem-solving and analytical thinking skills
• Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive
• Technical aptitude to fully understand and gain the necessary knowledge required to effectively collaborate with employees and team members on any project assigned
• Must have self-direction/self-management skills with the ability to work independently and effectively as a sole contributor and as part of a team

Job Location:


Date Added: May 17, 2021

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