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Community Action Partnership of Strafford County

Community Action Partnership of Strafford County is a 501(c)(3) private nonprofit organization established in 1965 under the provisions of the Equal Opportunity Act of 1964. We work with community, state and federal partners to assist children, families, low-income and elderly residents with their efforts to become or remain financially and socially independent through a variety of coordinated programs. Without the services provided by our agency, many local residents would be without a means to provide for their basic needs, including food, education, child care, utilities assistance, transportation, shelter and access to other services.

CAPSC offers a number of benefits including:

  • 403(b)
  • Medical coverage
  • Dental coverage
  • Earned time-off
  • Flexible spending accounts
  • Vision care coverage
  • Work/Life resources
  • Employee and Dependent life insurance
  • Disability insurance
  • 11 Paid Holidays a year

General Description
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Education and or Experience
High School diploma plus additional specialized training in social services or non-profit organizations or counseling.

Duties and Responsibiilities
• Individual will be the first point of contact for the client either in person or over the phone.
• Ability to maintain a cool calm and collected even when faced with a difficult customer.
• Answer the phone, schedule appointments, open and distribute mail, stamps all outgoing mail and files documents.
• Compose routine correspondence for staff.
• Help clients with filling out applications and required forms for variety of programs,
• Maintain food pantry and record-keeping requirements
• Assist with distribution of USDA commodity foods and donated food pantry items, including record-keeping requirements; prepare food bags/boxes for distribution to clients.
• Help carry donations into building and working with any office volunteers
• Monitoring public areas for cleanliness and order; clean when necessary
• Work with staff and clients as necessary to maintain a safe environment for all.
• Conduct yourself in a professional manner suitable for an office environment at all times
• Helps out where needed and other duties as they are assigned from time to time.

General Expectations
• Respects confidentiality of information about agency staff, personnel issues, and other program operations.
• Strong commitment to maintaining confidentiality
• Plan, assign, coordinate, organize and prioritize work.
• Models direct, positive, honest, and respectful behavior in every aspect of work with children, families, staff and community members.
• Energetically engages people, issues and work.
• Applies the highest ethical standards to themselves and others on a daily basis.
• Supports other in their efforts to be productive and effective and succeed in work and life.
• Actively participates in teambuilding, which includes sharing ideas and mutual support of team members.
• Consistently uses interpersonal skills that are appropriate for individual styles, personalities, cultures, the nature of the work, and the environment in which the work is being done.
• Practices honest, respectful and direct communication as well as active listening.

Employment Screening
Valid Driver's License and insured vehicle (100/300 minimum coverage) for use on the job or acceptable alternative, driving record check, criminal record check, randomized drug screening.

How to Apply:

Please submit your resume to

Job Location:


Date Added: April 25, 2021

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