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Resident Service Coordinator

The Caleb Group

The Caleb Group provides secure, affordable homes and builds stable communities that offer diverse populations the tools and resources to empower individuals to make positive changes in their lives.

Caleb acquires, develops, preserves and manages housing communities. We strive to create positive, supportive, encouraging communities through the efforts of our Resident Service Coordinators and the related programs and Community Centers associated with each community. Community members are offered resources and programming that help to stabilize and improve their lives through our service coordination programs.


The Caleb Group is hiring a Full Time, 40 hour per week, Resident Service Coordinator to serve at two affordable housing communities, one in Concord and one in Newport. The Resident Service Coordinator, works as a member of the site-based property management team, and connects residents to services that are available in the general community and coordinates and oversees programming at the sites.

Requirements:

• Demonstrated knowledge of area community services, program planning and implementation.

• Proven experience in service management, including problem solving and advocacy.

• Experience with older adults, individuals living with disabilities, and/or families.

• Willingness and desire to work with a diverse population.

• Professional in behavior and appearance.

• Energetic, enthusiastic, and outgoing team player.

• Must be computer literate and be able to produce clearly written files, reports, emails and newsletters.

• Sense of humor.

Responsibilities:

• Establish relationships with local organizations, charities, agencies and service providers who can provide direct services to residents. Outside services might include home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.

• Create and oversee a yearly on site program plan and budget.

• Working as a member of the property management team, follow up on referrals from residents and staff regarding resident needs and concerns.

• Work with property manager and maintenance to assist residents in crisis situations or difficult situations.

• Maintain resident confidentiality and comply with code of ethics.

How to Apply:

Please send your resume along with a cover letter to Anne Moriarty, Director of Service Coordination, at amoriarty@thecalebgroup.org 

Thank you.

Job Location:

Concord

Date Added: February 11, 2021

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