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Member Services Representative
The Northeast Resource Recovery Association (NRRA) is a nonprofit 501(c) recycling organization that provides cooperative purchasing programs, educational and networking opportunities, technical assistance, and cooperative marketing programs. NRRA has received national recognition for establishing innovative grassroots recyclables marketing cooperatives with competitive pricing which enable small, rural and large urban communities to manage their own recycling programs!
The primary responsibility of the Member Services Representative is to work with NRRA member communities to provide cooperative marketing, education, and technical assistance to assist them with day-to-day operations of their recycling programs and long-range planning for the entire waste stream. The Member Services Representative works under the direct supervision of the Member Services Manager and will follow established procedures and guidelines within the department. Experience with municipal recycling, attention to detail, and the ability to multitask and work effectively and calmly under pressure are essential for this position. The successful candidate will have a desire to learn and excel in a fast-paced environment, possess an Associate’s degree in environmental science, environmental education or related field and one to three years of related experience OR any equivalent combination of experience and education that demonstrates possession of the required knowledge, skills and abilities, have excellent customer service skills, and support NRRA’s mission to partner with communities to make recycling and waste reduction strong through economic and environmentally sound solutions. This position is based at NRRA headquarters in Epsom, NH although working remotely at times may be an option.
Qualifications and Skills Required:
Qualifications and Skills Preferred:
Working Conditions:
The position includes a combination of office work and traveling to recycling facilities for meetings. Travel and outdoor work may be in inclement weather on occasion (including extreme heat and cold). Environmentally conscious office culture within 15 minutes of downtown Concord, New Hampshire. Weekend or evening work is required occasionally, typically not more than a few times per year. Occasional overnight travel may be required. Travel and overnight stay are required for annual conference.
Physical Requirements:
Ability to work at a desk and computer station for extended periods of time. Ability to drive throughout New England to recycling facilities and events. Capable of standing and walking for hours at a time. Light lifting may be required on occasion.
Direct Reports:
Possible supervision of intern(s) or volunteer(s)
Essential duties and responsibilities:
1. Cooperative Marketing & Purchasing:
2. Technical Assistance & Education:
3. Member/Vendor Outreach:
4. General Administrative/Conference:
5. Other duties as assigned
Communication and Conduct:
Contributions/Outcomes:
Submit Cover Letter & Resume to Bonnie Bethune, NRRA Member Services Manager, bbethune@nrrarecycles.org
$40,000 - $44,000
Epsom
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